Europe Arbeitnow ·
full-timeDirector, Account Management - UK
Marqeta Inc · London
As the Director of Account Management for the UK and Europe, you will drive the growth and retention of Marqeta’s top regional customers through developing a high-performing group of Account Managers. Your core focus involves navigating complex enterprise organisations, aligning with their long-term strategic goals, and unlocking mutual revenue through renewals and portfolio expansion. Acting as the primary commercial owner for this region, you will partner seamlessly with Solutions & Delivery, Product, Engineering, Legal and compliance to ensure Marqeta remains deeply embedded in our clients' operations as they scale globally. PLEASE NOTE: This is a hybrid role and requires employees to be based within 35 miles of our London office. You will be expected to work on-site two days a week, on Tuesday and Thursday, with the flexibility to work remotely on the other days. The Talent team will share more details if selected for the "Recruiter" Interview. We'd love for you to join us! The Impact You'll Have Team Leadership: Manage, mentor, and develop a high-performing team of Account Managers. You will guide their account strategies, support them through complex commercial negotiations, and foster a culture of continuous growth. Drive Regional Revenue Growth: Own the commercial strategy for an assigned portfolio of existing strategic accounts in the UK and EU. Spot and drive opportunities for growth, such as expanding into new European corridors, launching new card programmes, or adopting additional Marqeta products like Credit or RiskControl. Lead Renewals and Pricing: Manage complex contract renewals and pricing negotiations. You will support your team to structure commercial terms that ensure long-term, mutually beneficial partnerships while reflecting the nuances of the European payments landscape. Build Executive Relationships: Cultivate genuine, trusted relationships with C-level executives and key product stakeholders across our key accounts. You should be viewed as a strategic advisor who understands their business, not just a supplier. Operational Excellence: Challenge the status quo and refine our operational account management processes to ensure we are set up for success. Strategic Account Planning: Guide your team to develop clear, actionable Account Plans and run impactful Quarterly Business Reviews (QBRs) to align Marqeta’s roadmap with your customers’ strategic goals. Cross-Functional Leadership: Act as the internal voice of your European customers and your team. Champion region-specific feature requests, unblock escalations, and coordinate seamlessly with Product, Engineering, and Operations to deliver excellent service. Market Intelligence: Stay plugged into the UK and European fintech, payments, and embedded finance landscape—including regulatory shifts like PSD3 or UK FCA guidelines—so you can proactively advise clients on market trends. Who You Are This role requires a solid foundation in payments and any specific experience with card issuing is a huge bonus that will set you up for quick success and allow you to drive immediate impact. Proven Account Leader: 10+ years of experience in enterprise account management, strategic partnerships, or existing-client sales within complex enterprise SaaS or financial technology. People Manager: Demonstrated experience leading, mentoring, and developing a team of account managers or commercial professionals to hit retention and growth targets. Commercial Acumen: Extensive experience managing complex, multi-year, multi-million pound/euro contract renewals and commercial negotiations. Relationship Builder: Proven ability to map and navigate large organisations, building rapport with both technical leaders (CTOs, VPs of Engineering) and commercial leaders (CEOs, GMs, VPs of Product). Strategic Thinker: A knack for understanding a customer's business model inside and out, connecting their specific pain points to Marqeta’s solutions. Cross-functional Collaborator: A track record of leading by influence across global internal teams (Product, Legal, Delivery) to deliver for the client, often working across multiple time zones. Adaptable: Comfortable working in a fast-paced, high-intensity environment where priorities can shift and agility is essential. Recruiter for this role Lou Devlin - Linkedin Profile (no agencies please!) Typical Process Application Submission Recruiter video call Hiring manager video call Virtual “Onsite” consisting of 2 x 45 min calls Presentation Round to team Offer! Compensation and Benefits Premium Private Medical and Dental coverage Generous time off program with additional “Floating Holiday days” Retirement savings program with company contribution Equity in a publicly-traded company and an Employee Stock Purchase Program Monthly stipend to support our remote work model Annual development stipend to support our people's growth and development Family-forming benefits and up to 20 weeks of Parental Leave Wellbeing programs i.e. M
| Role | Director, Account Management - UK |
|---|---|
| Company | Marqeta Inc |
| Location | London |
| Type | full-time |
| Compensation | Not disclosed |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4More at Marqeta Inc
Other jobs at Marqeta Inc
- Vendor Management Senior Analyst - UK · Remote - UK
- Key Account Executive - UK · London Office
Explore Related Placements
// similar opportunities
You might also like
Account Director - CRM
Zetaglobal
The CRM Account Director is responsible for building and growing strategic client relationships while ensuring clients realise measurable value from their CRM i...
Enterprise Account Director
Hawk
About Us Hawk is the leading provider of AI-supported anti-money laundering and fraud detection technology. Banks and payment providers globally are using Hawk’...
Associate Director - Alliance Management
Relationrx
About Relation Relation is a sector defining TechBio company developing transformational medicines, with technology at our core. Our ambition is to understand h...
WIZE Managing Director UK
Banyansoftware
Banyan Software is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. With a buy-grow-and-...
0-1 year experience eligible.
Associate Director, Programme Management
Wppmedia
About WPP Media WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partne...
0-1 year experience eligible.
Director Of Strategic Accounts, EMEA (UK)
Kaicyberinc
Kai is the AI company rebuilding cybersecurity for the machine-speed era. Founded by second time founders and trusted by Fortune 500 enterprises, Kai is buildin...