SmartRecruiters ·
full-timeLead Client Director - Strategic Retail - AR
Servicenow · Bentonville, us
ServiceNow is a global provider of cloud‑based platforms that help enterprises automate digital workflows across IT, employee, and customer experiences. The Lead Client Director – Strategic Retail – AR role is a senior client‑facing position focused on the retail sector. The incumbent will be responsible for shaping and executing the overall strategy for key retail accounts, guiding solution adoption, and ensuring delivery of measurable business outcomes. Day‑to‑day activities are likely to include building and maintaining executive relationships, leading cross‑functional teams to design and implement ServiceNow solutions, coordinating account planning, and acting as the primary point of escalation for any issues. The role also involves tracking performance metrics, identifying growth opportunities, and collaborating with product and services groups to align offerings with retail clients’ needs. Ideal candidates will have several years of experience managing large enterprise accounts, a strong understanding of retail operations, proven leadership in consulting or software sales, and the ability to influence senior stakeholders while driving strategic initiatives.
Education
- Level: Bachelor's degree
About the Role Lead Client Director - Strategic Retail - AR
| Role | Lead Client Director - Strategic Retail - AR |
|---|---|
| Company | Servicenow |
| Location | Bentonville, us |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-23 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Lead Client Director - Strategic Retail - AR at Servicenow: frequently asked questions
- Who can apply for the Lead Client Director - Strategic Retail - AR role at Servicenow?
- The listing asks for Bachelor's degree; freshers are welcome.
- What is the salary for this role?
- Servicenow has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Lead Client Director - Strategic Retail - AR position remote, hybrid or onsite?
- The listing marks this role as onsite, with Bentonville, us as the location.
- What is the application deadline?
- Servicenow has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Lead Client Director - Strategic Retail - AR role?
- Use the Apply button on this page. It opens the original listing on jobs.smartrecruiters.com, where you submit your application with the company.
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