Greenhouse ·
full-timePartner Program Manager
Gitlab · Remote, United States
GitLab operates an intelligent orchestration platform for DevSecOps, helping organizations streamline software development, security, and operational efficiency. As a Partner Program Manager, you will act as a strategic individual contributor responsible for translating the company's ecosystem strategy into actionable, repeatable programs. Your daily responsibilities involve managing a portfolio of global partner workstreams, including partner sourcing, managed service providers, global systems integrators, and marketplace motions. You will collaborate across cross-functional teams such as Sales, Finance, Legal, and Marketing to design and refine partner incentives, including rebates, market development funds, and deal registration. The role requires you to define program roadmaps, simplify rules of engagement, and establish consistent reporting metrics to track partner-sourced pipeline and revenue outcomes. This position is well-suited for a professional with experience in partner ecosystem management who can influence stakeholders, build scalable program frameworks, and translate complex business requirements into clear, measurable operational processes. You will be expected to leverage data to drive investment decisions and improve the overall partner experience throughout the customer lifecycle.
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As the Manager, Global Partner Programs, you’ll turn GitLab’s ecosystem strategy into repeatable programs that help partners create value across the full customer lifecycle: Acquire, Commit, and Consume. You’ll own a portfolio of global partner program workstreams, such as partner sourcing, services attach, adoption, renewals, managed service providers (MSPs), global systems integrators (GSIs), hyperscaler, and marketplace motions, and make them clear, usable, and measurable for partners and sellers across regions. This is a strategic individual contributor role. You’ll lead through expertise and influence rather than direct reports. You’ll partner with Ecosystem Sales, Partner Operations, Finance, Legal, Marketing, Product, Customer Success, and Enablement to launch and improve programs, recommend changes to incentives and policy, and connect program activity to pipeline, revenue, and customer outcomes. In your first year, you’ll focus on building a clear roadmap for your portfolio, simplifying partner requirements and rules of engagement, and setting up consistent reporting on program performance. As the team grows, this role may expand to include leading partner program managers. What you’ll do Own the roadmap, priorities, and execution for an assigned set of global partner programs across Acquire, Commit, and Consume, within agreed strategy, policy, and budget. Coordinate requirements, milestones, owners, and risks across Ecosystem Sales, Partner Operations, Finance, Legal, Marketing, Services, Customer Success, Product, Enablement, and regional teams. Improve the partner journey from onboarding and capability building through activation, co-selling, adoption, and expansion, turning partner and field feedback into prioritized program improvements. Support the design and rollout of partner incentives, including margin, rebates, market development funds (MDF), deal registration, services attach, and consumption, and build business cases with Finance and Ecosystem leadership. Maintain program guides, eligibility rules, approval flows, and documentation, partnering with Legal and Finance so programs are compliant, auditable, and easy to understand. Create playbooks, launch materials, and training with Enablement and regional teams to drive adoption of new programs and commercial changes. Define success measures for each program, such as partner-sourced pipeline, services attach, adoption, and incentive use, and partner with Revenue Operations to report on them consistently. Use performance data to recommend investment changes, reduce exceptions and manual work, and escalate decisions that go beyond your scope. What you’ll bring Experience in partner programs, channel strategy, alliances, ecosystem operations, or a related go-to-market function. A track record of taking complex programs from design through launch, adoption, measurement, and iteration. Understanding of partner economics, including incentives, deal registration, MDF, services programs, co-selling, and rules of engagement. Ability to lead global, cross-functional work without direct authority, setting clear owners, decisions, and escalation paths. Analytical judgment and the ability to connect program activity to pipeline, revenue, and customer outcomes. Strong written communication, including the ability to make complex commercial concepts simple for partners and sellers. Program management discipline across prioritization, dependencies, risk, and follow-through, with a bias toward practical execution. Familiarity with SaaS, cloud, DevOps, or AI partner ecosystems; consumption-based pric
| Role | Staff Global Partner Programs Manager |
|---|---|
| Company | Gitlab |
| Location | Remote, United States |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-22 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Partner Program Manager at Gitlab: frequently asked questions
- What is the salary for this role?
- Gitlab has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Partner Program Manager position remote, hybrid or onsite?
- The listing marks this role as remote, with Remote, United States as the location.
- What is the application deadline?
- Gitlab has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Partner Program Manager role?
- Use the Apply button on this page. It opens the original listing on job-boards.greenhouse.io, where you submit your application with the company.
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