Greenhouse ·
full-timeStaff Product Manager
Twilio · Remote - Canada
Twilio is a company in the communications platform as a service space that provides APIs for businesses to build personalized customer experiences. As a Staff Product Manager for the Onboarding and Compliance team, you will focus on the Senders and Numbers products, which serve as the primary gateway for customers accessing Twilio’s communication APIs. Your day-to-day responsibilities will involve balancing the need for streamlined, user-friendly onboarding experiences with the necessity of maintaining rigorous compliance with global telecommunications regulations. You will collaborate closely with engineering teams to translate business requirements into actionable user stories, drive product strategy and roadmaps, and partner with go-to-market teams to ensure successful product launches and adoption. This role requires conducting regular data-driven business reviews to track performance against key metrics. This position is well-suited for a seasoned product professional with at least eight years of experience in SaaS, IaaS, or PaaS environments. The ideal candidate possesses strong analytical skills, a background in regulated ecosystems, and the ability to navigate complex, ambiguous challenges while effectively communicating product vision to diverse stakeholders.
Education
- Level: Bachelor's degree
- Courses: Bachelor in Computer Science, Bachelor in Engineering
- Specializations: Computer Science, Engineering
Key Skills
Notes
['Remote-first role with occasional in-person meetings']
Experience required
8-8 years experienceAbout the Role Twilio is seeking a Product Manager for the Onboarding and Compliance product team, focusing on Senders and Numbers products to create streamlined onboarding experiences while maintaining compliance standards. Responsibilities Collect and develop business requirements and translate them into user stories with engineering teams. Partner with cross‑functional stakeholders to drive product planning, design, execution, and delivery against defined success metrics. Develop, communicate, and obtain buy‑in for product vision, strategy, and roadmap. Collaborate with GTM to launch products and enable sales and marketing adoption. Conduct data‑driven business reviews analyzing product execution and revenue/market outcomes. Requirements Minimum of 8 years product management experience in SaaS, IaaS or PaaS. Proven track record of successful product launches and strategy development. Strong analytical, communication, and UI/UX design skills. Experience with cloud, APIs, communications, and enterprise software. Bachelor in Computer Science, Engineering, or equivalent practical experience. Desired experience building API‑related products and working in regulated ecosystems. Eligibility Bachelor degree in Computer Science, Engineering, or equivalent.
Skills for this role
Required skills
Also mentioned in the listing
| Role | Staff Product Manager |
|---|---|
| Company | Twilio |
| Location | Remote - Canada |
| Compensation | Not disclosed |
| Posted | 2026-09-30 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Staff Product Manager at Twilio: frequently asked questions
- Who can apply for the Staff Product Manager role at Twilio?
- The listing asks for Bachelor's degree (Bachelor in Computer Science, Bachelor in Engineering); 8-8 years of experience.
- What skills does the Staff Product Manager role require?
- The listing highlights Product Management, SaaS, IaaS, PaaS, Analytical Thinking, UI/UX Design, Cloud, APIs, Communications, Enterprise Software. Show each of these in a project or past role on your resume.
- What is the salary for this role?
- Twilio has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Staff Product Manager position remote, hybrid or onsite?
- The listing marks this role as remote, with Remote - Canada as the location.
- What is the application deadline?
- Twilio has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Staff Product Manager role?
- Use the Apply button on this page. It opens the original listing on job-boards.greenhouse.io, where you submit your application with the company.
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