Greenhouse ·
full-timeBusiness Operations And Growth Lead, Asia
Airbnb · Singapore
Airbnb operates a global online marketplace that connects hosts offering short‑term stays and experiences with travelers seeking authentic local accommodations. The Business Operations and Growth Lead for Asia, based in Singapore, supports the Chief Business Officer’s goal of making the region locally relevant while driving growth across Japan, Korea, India and Southeast Asia. Day‑to‑day responsibilities include owning the regional business reporting framework, ensuring timely and accurate data inputs, and establishing a regular cadence for global and local stakeholders. The role leads the end‑to‑end delivery of selected growth levers such as host‑funded promotions and go‑to‑market initiatives, coordinating with growth marketing, product, payments, policy, supply and brand teams. It also maintains the regional cross‑functional roadmap, tracks delivery accountability, and synthesizes competitive insights on guest and host behavior to inform recommendations. Additional duties involve deep‑dives into operational topics, entity setup for new markets, and collaboration with FP&A, legal and tax functions. The position suits candidates with over ten years of experience in business operations, strategy, consulting or program management, preferably within marketplace or consumer technology environments, who can navigate complex, multi‑market landscapes and drive execution through strong analytical and collaborative skills.
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community you will join: The Chief Business Officer (CBO) organization drives Airbnb's growth and expansion around the world, commercializing our new and existing businesses and executing our global strategy in the market. The Global Markets team sits within CBO and makes sure Airbnb is locally relevant everywhere we operate, helping regions plan and execute growth across supply, demand, and the surfaces our communities use. Asia is one of the largest growth opportunities in that portfolio and one of the most complex regions to run: Japan, Korea, India and Southeast Asia sit at very different stages of maturity, with distinct competitive sets, regulatory contexts and consumer behaviour. Over the past year the region has built a new operating system across its Asia and APAC forums, and taken growth levers such as host-funded promotions from single-market pilots to programs running across more than a dozen markets. That growth has outpaced our capacity to run it: business reporting, program delivery and the cross-functional roadmap currently sit with one person alongside the regional strategy agenda. We are building a dedicated capability to own how Asia operates and how Asia delivers, and we want you at the centre of it. The difference you will make: This role is based in Singapore and requires regular travel across Asia. In this role you report to the Senior Business Operations and Growth Lead, Asia and work closely with country Business Operations and Growth Leads across Japan, Korea, India and Southeast Asia, alongside central teams in growth marketing, product, payments, supply, policy and brand. You own the Asia business reporting and operating cadence, and you lead the delivery of the region's growth levers and its cross-functional roadmap. This is deliberately an ownership role in execution and insight, distinct from the roles around it. Country Business Operations and Growth Leads own their market plans and their outcomes; central growth marketing, product and merchandising build the platforms; Strategic Finance and Advanced Analytics own objective tracking and measurement standards; the regional strategy, partnership and pricing agenda sits with the Senior Lead. You own the connective tissue between them: the reporting that gives the region one accurate and current picture, the delivery of levers into market, the roadmap accountability that keeps cross-functional commitments on track, and the competitive read that tells us where we are gaining and losing. A typical day: Own the regional business reporting structure, inputs and cadence regionally and globally Lead the end-to-end operations and delivery of selected regional growth levers including go-to-market, measurement and optimization Own the regional view of the cross-functional roadmap across supply, product, payments, policy, brand and growth marketing, and drive accountability on delivery through cross-functional collaboration Own the regional competitive view across both guest and host and enable capabilities locally for country teams for local competitors Synthesize data, trends, guest and host insights, and analysis into actionable recommendations for the regional business Conduct deep dives into operational, programs or functional topics as needed, working with FP&A to assess business performance across areas of strength and weakness Drive entity prioritization and lead entity setup across Asia markets, coordinating with legal, tax, finance and country teams Your expertise: 10+ years in business operations, strategy, consulting or program management, ideally in a marketplace, consumer technology, hospitality or online travel agency (OTA) environment Experience managing programs or operations across multiple countries with varying levels of maturity, and across time zones A proven track record building and running business operating cadences for a distributed organization: reporting, business reviews, and the follow-through that makes commitments land Exceptional cross-functional orchestration in a heavily matrixed organization, creating clarity where ownership is split across product, growth marketing, payments, supply and country teams Strong operating discipline: cross-workstream roadmaps, launch management, business reviews and executive reporting, and crisp written communication that keeps distributed teams aligned Analytical fluency: comfortable in the numbers, builds the analysis personally, and sets consistent measurement standards with analytics and finance partners (Excel and SQL) Thrives in ambiguity, with a strong bias to action, ownership and ruthless prioritization F
| Role | Business Operations And Growth Lead, Asia |
|---|---|
| Company | Airbnb |
| Location | Singapore |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-08 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4About Airbnb
Airbnb is a global platform that facilitates travel and accommodation by connecting guests with hosts. Since its inception in 2007, the company has grown from its first three guests to hosting 1.5 billion arrivals. The platform operates through a network of 5 million hosts who provide lodging options to travelers worldwide. Airbnb maintains a global creative community and emphasizes a flexible work environment for its employees, allowing them to live and work in various locations where regulations permit.
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