Company Careers ·
full-timeManager, Business Administration
Mastercard · Pune
Mastercard is a global payments technology company that powers economies and enables secure, simple, smart and accessible digital transactions across more than 200 countries. The Manager, Business Administration role – described internally as a Culture Program Manager for the Global Business Solutions Center – focuses on leading the GBSC Culture Network. Day‑to‑day responsibilities include recruiting and governing volunteer committees, designing and executing culture initiatives that support employee engagement, onboarding, learning and development, and social impact, and partnering with committee leaders, sponsors and subject‑matter experts to deliver programs worldwide. The role also involves creating compelling communications and presentations, tracking participation and engagement metrics, analyzing feedback, and recommending improvements. Additional duties cover supporting town halls, panel discussions and other internal events, and aligning GBSC culture activities with broader Mastercard priorities while serving as a culture ambassador. The position suits candidates with proven experience leading culture, employee engagement or internal communications programs, strong written and verbal communication skills, solid project and program management abilities, executive presence, stakeholder management, data‑analysis storytelling, relationship building across levels, and a bachelor’s degree in communications, business or a related field.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Business Administration The Global Business Solutions Center is a team of 1,200+ professionals that deliver services and solutions to all Mastercard business units and regions. Our scope ranges from payroll and accounting to sophisticated automation solutions and process redesigns. We are looking for a Culture Program Manager to lead the GBSC Culture Network. You will influence and inspire a global community of employees, volunteers, and leaders while driving programs that enhance employee engagement, learning and development, onboarding, and social impact. The ideal candidate has: • Proven ability to inspire, influence, and mobilize people around cultural activities across functions and geographies without direct authority • Experience with internal communications, event planning, and project management within a global organization • Strong partnering skills with senior leaders and executive stakeholders • Passion for building exceptional employee experiences and workplace culture • Experience managing cross-functional programs in a matrixed organization In this role, you will: • Lead the GBSC Culture Network, including volunteer recruitment, governance, planning, and success measurement across committees • Drive culture initiatives that support employee engagement, onboarding, learning and development, and social impact • Partner with committee leaders, sponsors, and subject matter experts to develop and execute programs globally • Create compelling communications and presentations that promote culture, drive participation, and showcase impact • Track participation and engagement metrics, analyze employee feedback, and recommend improvements • Support town halls, panel discussions, and other internal communications events • Align GBSC culture initiatives with broader Mastercard priorities and serve as a GBSC culture ambassador internally and externally All About You • Experience leading culture, employee engagement, internal communications, or employee experience programs • Strong written and verbal communication skills with the ability to simplify complex topics and influence diverse audiences • Excellent project and program management skills with the ability to manage multiple priorities simultaneously • Strong executive presence and stakeholder management skills • Ability to analyze data and translate insights into meaningful recommendations • Skilled storyteller with an eye for visual communications • Strong relationship builder who collaborates effectively across organizational levels • Detail oriented, innovative, and continually seeking new ways to improve employee experience through process improvements, automation, and AI • Bachelor’s degree in communications, business, or related field; advanced degree preferred Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
| Role | Manager, Business Administration |
|---|---|
| Company | Mastercard |
| Location | Pune |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-07 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Manager, Business Administration at Mastercard: frequently asked questions
- What is the salary for this role?
- Mastercard has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Manager, Business Administration position remote, hybrid or onsite?
- The listing gives Pune as the location and does not state a work mode.
- What is the application deadline?
- Mastercard has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Manager, Business Administration role?
- Use the Apply button on this page. It opens the original listing on mastercard.wd1.myworkdayjobs.com, where you submit your application with the company.
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