Greenhouse ·
full-timeBusiness Sales Associate
Lyft · San Francisco, CA
Lyft is a transportation technology company that provides ride-sharing services and business-oriented mobility solutions. As a Business Sales Associate within the Lyft Business division, you will be responsible for managing and expanding a portfolio of small to mid-sized business clients. This role requires a hybrid approach to sales, balancing inbound and outbound outreach to identify key decision-makers and drive revenue growth. You will act as a product expert, solving complex client challenges, providing strategic advice, and managing relationships to ensure long-term partnership success. Day-to-day tasks involve conducting structured sales meetings, leveraging AI for prospect research, maintaining accurate records in Salesforce, and collaborating with cross-functional teams to resolve support issues. This position is well-suited for candidates who possess strong critical thinking skills, the ability to navigate ambiguity without a rigid playbook, and a proven track record in quota-carrying sales or account management. Success in this role depends on your ability to prioritize high-impact opportunities, handle complex client conversations with confidence, and demonstrate ownership over your assigned book of business.
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. With Lyft Business, sales isn't a script you follow. It's a problem you solve in real time. As Business Associate for Lyft Business, you'll drive growth and expansion within your existing book of business in a market where transportation touches nearly every part of daily life. Success here isn't just about closing deals; it's about the judgment to identify where your time has the biggest return, and the strategic thinking to advise each client like a trusted partner as you grow their business with us. This job rewards people who think critically about where to focus their energy. Priorities will evolve, systems are still maturing, and you won't always have a playbook for every situation, but you'll have the experience and confidence to navigate ambiguity and make an impact as we figure it out. The people who thrive here are the ones who are resourceful, hard to rattle, and genuinely motivated by finding the right product fit for a client, especially when a conversation gets complex or unexpected. You'll focus on expanding and deepening relationships with small and mid-sized businesses, becoming a Lyft product expert who can efficiently resolve common support issues and guide clients through solutions that fit their needs. In this hybrid role, you will balance inbound and outbound outreach, but with a sharper eye toward prioritization: identifying key decision makers and influencers within your top accounts, and focusing your energy where it will drive the most growth. You're the hunter and the farmer, now with the experience to know which fields are worth tending. You'll be part of a driven, tight-knit sales team that's laser-focused on winning and growing business. We're looking for people who know how to apply critical thinking and strong judgment around ROI, work well with cross-functional partners, and help clients get the most out of what Lyft Business has to offer. Responsibilities: Consistently demonstrate ownership of the expansion of your book of business, identifying key decision makers and influencers within top accounts to drive growth. Apply critical thinking to focus your time and identify new opportunities within your existing book of business. Build confidence and navigate slightly challenging client conversations as you grow into a Lyft product expert who can efficiently solve common support issues. Leverage AI to research inbound and outbound prospects' businesses, tailoring messaging and refining pitch delivery based on what you find. Run well-structured sales meetings with a predefined goal, thorough discovery, and alignment on next steps before ending the call with enough confidence in the content to veer off script and ask deeper discovery questions. Navigate sales meetings with confidence and grace, handling surprises and qualifying opportunities through advanced questioning. Keep Salesforce as your source of truth, and go a step further by creating your own data and reporting to track progress against your book of business. Maintain an advanced understanding of Lyft's internal systems and how to work effectively with cross-functional teams. Clearly articulate complex issues verbally and in writing, providing relevant context, recommendations, and outstanding questions to guide resolution with the ability to adjust your communication style across audiences and circumstances to achieve desired outcomes. Experience: Minimum 3+ years of experience in sales, account management, or business development, with a track record of managing and growing an existing book of business. Proven experience in a quota-carrying role with a track record of meeting or exceeding revenue targets. You've moved past the basics and are learning how to assess opportunities and prioritize your time for maximum impact. Creative thinking to develop innovative solutions that overcome challenges and objections. Strong pipeline management skills with attention to detail and forecast accuracy. Excellent negotiation skills and ability to navigate complex deal structures. Experience developing an account prioritization framework and contact identification strategies for a top-accounts portfolio. Ability to qualify opportunities with advanced questioning, and confidently navigate challenging or unexpected client conversations. Benefits: Great medical, dental, and vision insurance options with additional programs available when enrolled Mental health benefits Family building benefits Child care and pet benefits 401(k) plan with company match to help save for your future In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible Subsidized commuter benefits Monthly Lyft credits and compli
| Role | Business Sales Associate |
|---|---|
| Company | Lyft |
| Location | San Francisco, CA |
| Type | internship |
| Compensation | Not disclosed |
| Posted | 2026-09-30 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
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