Greenhouse ·
full-timeDirector, Product Communications
Okta · Bellevue, Washington; San Francisco, California
Okta provides identity and access management solutions, focusing on securing human and agent identities within enterprise environments. As a Director of Product Communications, you will lead the strategy for articulating how the company’s infrastructure secures AI and workforce identity. This role involves translating complex technical concepts into accessible narratives for diverse audiences, ranging from traditional media outlets to technical blogs and social channels. You will act as a player-coach, managing both internal teams and external agencies while working closely with product executives to establish them as thought leaders in the cybersecurity space. The position requires a candidate who can navigate the intersection of cloud infrastructure, AI security, and enterprise partnerships. You will be responsible for developing multichannel storytelling campaigns, managing media relations with top-tier technology publications, and utilizing data-driven insights to refine communication strategies. This role is well-suited for a seasoned communications professional with extensive experience in the technology sector who possesses the ability to manage high-level stakeholders and execute proactive, trend-aware PR initiatives in a fast-paced environment.
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Overview: Okta is setting the standard for the secure agentic enterprise, enabling every company to securely implement and manage human and agent identities. We’re seeking a strategic and technical Director of Product Communications to cut through the noise and show how Okta’s products are solving complex identity challenges for both humans and AI agents. This is a pivotal time for Okta, and this person will play a crucial role in solidifying the company’s market leadership in the new era of AI security. As our Director of Product PR, you will lead the team responsible for explaining how Okta is securing the future of AI through both product and partner communication efforts. Reporting to the Sr. Director of Global PR, you will act as a player-coach - managing an internal and agency team as well as leading key initiatives outright, and ensuring we are executing modern, digital-first communications campaigns. We are looking for someone who can easily grasp complex technical topics - like cybersecurity, identity, or cloud infrastructure - and translate them into stories that help the market understand why Okta is at the center of securing AI. Key Responsibilities: What You’ll Do: Multichannel Storytelling: Develop and lead a unified communications strategy that translates our key pillars - Workforce Identity, Customer Identity, Agentic Identity and AI Security - into clear, compelling stories that resonate across everything from traditional outlets to social media to technical blogs. Scale our Partner Program: Direct and help scale Okta’s U.S. partnership PR strategy, developing communications plans to amplify priority narratives and reach enterprise audiences. Own the Identity Narrative: Create and run comms campaigns that further establish Okta as the authority on identity in the AI era. Your work will also help position Okta’s product executives as true thought leaders within the AI space. Develop Cross-Functional Relationships: Work directly with leaders from various teams including engineering, partnerships and others, to turn product milestones and technical partnerships into news that resonates with our audiences. Data-Driven Insights: Utilize social listening and media analytics tools to inform strategies, measure the impact of campaigns, and pivot in real-time based on changing business needs. Media Relations & Reputation: Top-Tier Engagement: Build and nurture relationships with reporters at publications like Axios, CNBC, The Verge, ISMG, TechCrunch, and WSJ, as well as new media like Substacks, podcasts and paid creators. Proactive Communications/Trendjacking: Leverage media relationships to quickly insert Okta’s unique point of view breaking AI, identity, and security news cycles. Spokesperson Excellence: Act as a primary PR contact and prepare C-level product executives for media interviews and industry events. Team & Executive Leadership: People Management: Lead and mentor a team of communications professionals. Foster a culture of "never stop innovating" within the comms function. Strategic Advisor: Serve as a trusted advisor to senior comms leadership on external trends, advising on when to lean in on public conversations, when our strategy may be flawed, and when we should pivot based on shifting media landscapes. You May Be a Good Fit if You Have: 15+ years of relevant experience with a Bachelor's degree or equivalent combination of education and work experience. Typically requires 7+ years of managerial/leadership experience Digital Native: You’re fluent in both traditional and new media. You understand that an impactful story can come from a newsletter, a key creator or a traditional publication. Proven Track Record: Experience managing communications during major corporate milestones (e.g., M&A, IPOs, or high-profile product launches). Storytelling Mastery: The ability to take complex, technical topics and make them accessible and compelling for a general business audience. Executive Presence: Comfortable challenging and coaching C-suite executives on their communication style, strategy and execution. Education: Bachelor’s degree in Communications, Journalism, or Marketing; an advanced degree is preferred but not required. #P5712 Below is the annual base salary range for candidates located in San Francisco Bay Area. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable),
| Role | Director, Product Communications |
|---|---|
| Company | Okta |
| Location | Bellevue, Washington; San Francisco, California |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-20 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4About Okta
Okta, Inc. is an Identity-as-a-Service (IDaaS) company founded in 2009 and based in San Francisco. The company provides identity and access management solutions for workforces, customers, and AI agents. Its offerings include the Okta Platform for governance and the Auth0 Platform for authentication. Okta’s services are designed to secure human and machine identities, helping organizations manage access across their digital ecosystems. The company serves a diverse client base, including major government agencies and two-thirds of the Fortune 100, supporting thousands of organizations globally in securing their business operations and digital infrastructure.
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