Greenhouse ·
full-timeEngineering Manager, Front-end (amplify Marketingteam)
Klaviyo · Boston, MA
Klaviyo is a marketing automation and customer data platform. As an Engineering Manager for the Amplify team, you will oversee the development of internal tools, platforms, and AI-driven automation systems designed to improve operational efficiency across the company. This role involves leading multiple engineering teams to build and scale applications that support departments including sales, marketing, and customer success. You will be responsible for setting the technical vision for internal web applications, third-party integrations, and data pipelines, while balancing people leadership with hands-on technical guidance. The position requires a leader who can translate complex organizational challenges into reliable, scalable software solutions. Ideal candidates are experienced engineering managers with a background in full-stack SaaS development and a strong focus on AI-first workflows. You should be comfortable managing cross-team initiatives, fostering technical excellence, and partnering with stakeholders to drive productivity through iterative development. This role is suited for individuals who enjoy solving internal operational problems and are eager to integrate AI into existing business processes to enhance team performance at scale.
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Team Overview: The Amplify Engineering team builds internal tools, platforms, and AI-powered automation that help Klaviyos work more efficiently and at scale as the company grows. We partner across the organization, including Sales, Marketing, Engineering & Product, and Customer Service & Success to solve real operational problems with practical, well-designed software. Our work spans internal applications, 3rd-party integrations, interactive dashboards, CMS integrations, and robust AI systems and agents that automate repetitive tasks, surface the right information at the right time, and help teams make better decisions. We operate in tight feedback loops with our internal customers, shipping quickly, learning fast, and seeing the impact of our work immediately in how deals move faster, tickets resolve sooner, and launches go more smoothly. This role is for builders and leaders who enjoy turning real-world pain points into reliable, scalable solutions. The work is highly visible and deeply impactful, shaping how thousands of Klaviyos get their work done every day through fast iteration, high ownership, and clear outcomes. How You’ll Make an Impact: The Amplify team builds the internal platforms, automation, and AI-driven systems that power how Klaviyos work every day. As an Engineering Manager, you will: Lead multiple engineering teams and set the technical vision for internal tools and platforms that drive efficiency, automation, and productivity. Own a portfolio of internal systems supporting Sales, Marketing, Customer Service & Success, and R&D, including AI-powered workflows, internal web applications, data and event pipelines, 3rd party integrations, and support tooling. Balance technical leadership and people leadership, setting direction, modeling best practices, and enabling teams to deliver efficiently. Partner closely with engineers, product managers, designers, and senior internal stakeholders to translate organizational challenges into scalable, high-quality software solutions. Learn and evolve Klaviyo’s end-to-end internal workflows, scaling platforms and processes to support the company’s next phase of growth. Foster a culture of innovation, systems thinking, technical excellence, and an AI-first mindset. Make a direct, visible impact on how thousands of Klaviyos get their work done every day. Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Who You Are: You are passionate about building software effectively and for the long term, balancing technical quality, velocity, and business impact. BA or BS Degree in Computer Science, related field, or equivalent experience. You have 6-8+ years of hands-on software development experience building and operating highly available, full-stack SaaS products at scale, and a strong understanding of modern web architectures and scalable, multi-tenant design patterns. You have 5+ years of experience as an engineering manager, leading high-performing teams that deliver complex, cross-team initiatives over multiple quarters using an agile, iterative approach. You are an AI-native technical leader. You have hands-on experience using modern AI tools and workflows (e.g., OpenAI, Anthropic, Gemini) in your own work and enabling teams to do the same. You are excited to use and experiment with various AI tools to increase team productivity and innovation. You are comfortable setting technical direction and standards, partnering with peers and senior leadership to evolve architecture, development practices, and shared engineering processes. You have a strong track record of end-to-end ownership, from design through delivery and deployment, including estimating work, managing risks, and ensuring teams reliably meet their commitments. You have experience building tools and workflows to support Marketing teams, especially generating marketing collateral (copy, images, translations) using AI automated workflows. You have hands-on experience with front-end development using TypeScript & React, including diagnosing and improving application performance. You have experience using and integrating with CMSs like Sanity and Contentful. You have hands-on experience doing Internationalization (I18N) and Localization (L10N) at scale, especially using AI and tools such as Smartling. You are an effective cross-functional leader and communicator, serving as a clear interface between engineering, product,
| Role | Engineering Manager, Marketing Engineering & AI Agents - Amplify |
|---|---|
| Company | Klaviyo |
| Location | Boston, MA |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-05 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4About Klaviyo
Klaviyo, Inc. is an AI-first B2C CRM platform founded in 2012 and headquartered in Boston. The company provides a unified solution that integrates marketing automation, customer service, analytics, and a data platform to help businesses manage customer relationships. By centralizing behavioral, transactional, and engagement data, Klaviyo enables brands to deliver personalized, omnichannel campaigns across email, SMS, WhatsApp, and mobile push notifications. The platform utilizes AI agents to automate marketing tasks, resolve customer service inquiries, and optimize campaign performance. Klaviyo currently serves over 205,000 brands across more than 100 countries, processing billions of events and managing billions of customer profiles daily to support business growth.
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