Company Careers ·
full-timeGBSC Risk & Control Senior Analyst
Mastercard · Pune
Mastercard is a global payments technology company that enables digital transactions across more than 200 countries and territories. The Global Business Solutions Center (GBSC) provides shared‑service support to internal functions such as Finance, Human Resources, Legal and Integrity. As a GBSC Risk & Control Senior Analyst, you will help build and maintain an operational risk management program for these shared services. Daily tasks include leading risk‑management processes, identifying and closing control gaps, maintaining the risk register, heat maps and audit schedules, and developing key risk indicators and reporting for senior leadership. You will work closely with operations, internal audit, external audit, technology risk, SOX and enterprise risk teams to coordinate assessments, incident reporting and root‑cause analysis, while also contributing to AI‑driven preventive controls. The role suits candidates with solid experience in operational risk, audit or compliance, familiarity with payroll and HR processes, and a good grasp of frameworks such as ERM, ORM and the three‑lines‑of‑defense model. Strong analytical, communication and presentation skills, as well as the ability to document controls and drive remediation plans, are essential.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary GBSC Risk & Control Senior Analyst The Global Business Solutions Center (GBSC) is the operational service center to internal corporate functions, Finance, Human Resources, Law Franchise and Integrity. The value we bring to our customers includes driving operational efficiencies, enhancing customer experience, and improving business results. To successfully accomplish these results, it’s imperative to effectively monitor and identify risks and establish robust risk management (RM) plans to ensure high quality and performance. The GBSC Risk Management Sr. Analyst position is within our shared services organization and reports to the GBSC Risk Manager. This position will provide support in further establishing and evolving an operational risk management program within the GBSC. The role is responsible for supporting implementation and monitoring of operational risk across our shared services functions to identify, assess and mitigate risks that arises from inadequate or failed processes, people, systems or external events, while maintaining a balance between risk mitigation and efficiency. Responsibilities: • Serve as a risk management process leader for the GBSC risk management team. • Assist management in identifying and mitigating compliance risks, enhancing and implementing compliance monitoring efforts and fostering a compliance culture. • Support teammates and stakeholders by working closely to develop knowledge base of best practices • Identify and assess controls gaps and work with control owners to develop sustainable remediation plans that are compliant with regulatory and policy requirements. • Proactively troubleshoot issues and exercise discretion when management support may be necessary to resolve an issue. • Collaborate with operations teams to develop risk reporting, Key Risk Indicators (KRI’s), and support ongoing monitoring and testing. • Maintain the risk register, heat map, audit schedules, action items, and risk response plans. • Conduct incident reporting and root cause analysis. • Help develop and maintain reports, metrics and presentations of progress and results for meetings with various stakeholders and senior leadership. • Support and coordinate activities from internal audit, external audit, technology risk management, SOX, and enterprise risk management teams. • Sustain GBSC Risk Management tools and resources. • Create value and innovation with AI-based preventative and detective controls. All About You: • Familiarity with Payroll and the People & Capability (HR) space. • Risk management experience and knowledge of risk management practices (e.g., ERM, ORM, TRM). • Proven experience in audit, operational risk, or other risk management functions. • Experience with the “three lines of defense” model. • Understands compliance and risk management frameworks. • Effective verbal and written communication and presentation skills. • Demonstrated success in applying risk management to support business/ operational processes. • Analytical, problem solving, and critical thinking skills. • Understands and appreciates diverse backgrounds. • Knowledge of documenting control activities, test procedures, and validation execution. • Experience developing process flow and controls documentation and recommending and implementing improvements • Consistently demonstrates clear, concise, and effective verbal and written communication skills along with presentation skills. • Experience with relationship building and relationship management skills. • Ability to operate with independence, autonomy, and under pressure, even in ambiguous circumstances. • Flexibility in working on several processes or projects simultaneously to meet team goals and responsibilities • Self-motivated and detail oriented with excellent problem-solving skills. • Key attention to detail. • Audit, Risk Management, Compliance, Continuous Improvement, Lean, or Six Sigma background preferred. • Proficient in MS Office applications (Excel, Word, PowerPoint, Visio) with advanced experience with data analysis within Excel and flow chart development in Visio. Tableau, Alteryx, and statistical analysis experience is desirable. Corporate Security Responsibility: Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the succe
| Role | GBSC Risk & Control Senior Analyst |
|---|---|
| Company | Mastercard |
| Location | Pune |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-21 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4GBSC Risk & Control Senior Analyst at Mastercard: frequently asked questions
- What is the salary for this role?
- Mastercard has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the GBSC Risk & Control Senior Analyst position remote, hybrid or onsite?
- The listing gives Pune as the location and does not state a work mode.
- What is the application deadline?
- Mastercard has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the GBSC Risk & Control Senior Analyst role?
- Use the Apply button on this page. It opens the original listing on mastercard.wd1.myworkdayjobs.com, where you submit your application with the company.
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