Company Careers ·
full-timeSenior Systems Analyst
Mastercard · Pune
Mastercard is a global payments technology company that enables secure, simple and smart digital transactions across more than two hundred countries and territories. In the Senior Systems Analyst role based in Pune, you will work closely with business stakeholders, developers and testing teams to translate requirements into scalable solutions. Day‑to‑day activities include analysing business and system needs, creating conceptual designs and process flows, supporting development and testing, assessing the impact of changes, coordinating defect resolution, and maintaining documentation across the project lifecycle. You will also mentor junior members and help ensure compliance with audit, security and regulatory standards. The position suits candidates with a bachelor’s degree in information technology, computer science, engineering or a related field, and seven to nine years of experience in business or systems analysis, preferably within the financial services domain. Strong analytical, problem‑solving and communication skills are essential, as is the ability to evaluate complex requirements and drive effective solutions.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Systems Analyst Provide technical expertise and analytical support throughout the lifecycle of products, applications, and technology initiatives. Partner closely with business stakeholders, analysts, developers, and testing teams to ensure business requirements are effectively translated into scalable, high-quality solutions. Contribute across various phases of the project lifecycle, including requirements analysis, solution design, development support, testing, implementation, and production support. The role requires strong analytical and problem-solving abilities, a solid understanding of business processes and technology systems, and the capability to evaluate complex requirements, identify impacts across applications, and drive effective solutions. Major Accountabilities Responsibilities may include, but are not limited to: • Analyze business and system requirements to ensure proposed solutions meet functional and technical objectives. • Partner with business stakeholders to understand needs, define requirements, and support the implementation of new products, services, and enhancements. • Provide subject matter expertise and support for issue investigation and escalation activities. • Develop conceptual solution designs, process flows, wireframes, and other analysis artifacts as required. • Collaborate with development and testing teams throughout the software development lifecycle. • Identify, prioritize, and recommend system and process improvements across applications and platforms. • Assess the impact of proposed changes on existing systems, processes, and integrations. • Perform detailed requirements analysis and translate business needs into clear functional specifications. • Facilitate requirements workshops, design reviews, and stakeholder discussions. • Review solution designs to ensure alignment with business objectives and technical standards. • Develop, review, and support execution of test plans, test scenarios, and user acceptance testing activities. • Coordinate defect tracking, triage, and resolution activities. • Work closely with developers, architects, and quality assurance teams to deliver high-quality solutions. • Support audit, compliance, security, and regulatory requirements through appropriate documentation and controls. • Create and maintain business, functional, technical, and process documentation. • Mentor and provide guidance to junior team members when required. Additional Functional Responsibilities Depending on the team or business area, responsibilities may also include: • Collaborating with business and technology teams to improve customer experience, operational efficiency, and platform effectiveness. • Acting as a liaison between business and technical teams for data analysis, reporting, compliance, operational support, and process improvement activities. • Supporting data quality initiatives, reporting requirements, and business intelligence efforts. Education • Bachelor's degree in Information Technology, Computer Science, Management Information Systems, Engineering, or a related field. • Equivalent combination of education and relevant professional experience may be considered. Knowledge & Experience • 7-9 years of experience in business analysis, systems analysis, technology delivery, or a related discipline in Financial services domain • Strong analytical, technical, and problem-solving capabilities. • Experience gathering, documenting, and validating business and system requirements. • Ability to analyze complex business problems and translate them into practical solution recommendations. • Understanding of software development lifecycles, testing processes, and change management practices. Hans on experience with Agile • Experience working in cross-functional teams within a technology-driven environment. Skills & Abilities • Strong analytical and critical-thinking skills with the ability to solve complex business and technical problems. • High attention to detail and ability to manage multiple priorities in a fast-paced environment. • Self-motivated, proactive, and capable of working independently with minimal supervision. • Excellent verbal and written communication skills. • Strong stakeholder management, collaboration, and relationship-building abilities. • Ability to facilitate discussions, build consensus, and influence outcomes across diverse teams. • Strong organizational and documentation skills. Willingness to learn new techn
| Role | Senior Systems Analyst |
|---|---|
| Company | Mastercard |
| Location | Pune |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-09 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Senior Systems Analyst at Mastercard: frequently asked questions
- What is the salary for this role?
- Mastercard has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Senior Systems Analyst position remote, hybrid or onsite?
- The listing gives Pune as the location and does not state a work mode.
- What is the application deadline?
- Mastercard has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Senior Systems Analyst role?
- Use the Apply button on this page. It opens the original listing on mastercard.wd1.myworkdayjobs.com, where you submit your application with the company.
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