Greenhouse ·
full-timeGlobal Operations Associate - Ocean Freight
Flexport · København, Capital Region of Denmark, Denmark
Flexport is a technology-driven company operating in the global logistics and freight forwarding sector. As a Global Operations Associate for Ocean Freight, you will be responsible for managing the end-to-end movement of ocean shipments, including both FCL and LCL, specifically for the Denmark and Sweden markets. Your day-to-day work involves handling bookings, managing documentation, and overseeing shipment follow-ups. You will act as the primary point of contact for customers, carriers, and logistics partners, ensuring that operational challenges are resolved proactively to maintain a high level of service. A significant part of the role requires leveraging the company's proprietary technology and AI-powered tools to optimize workflows, identify exceptions, and improve overall operational efficiency. This position is well-suited for candidates with a background in freight forwarding or logistics who possess strong problem-solving skills and a detail-oriented approach. You should be comfortable working in a fast-paced, regulated environment where adherence to standard operating procedures and compliance is essential. Proficiency in Danish or Swedish and English is required, along with the ability to manage high volumes of tasks while maintaining excellent client communication.
About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Global Operations Associate - Ocean Freight Your responsibilities as a Global Operations Associate: Own the end-to-end movement of ocean freight (FCL and LCL) shipments into and out of Denmark and Sweden, with potential scope covering the UK. This includes bookings, documentation, shipment follow-up, exception management and coordination with customers, carriers and logistics partners - owning the full operational execution and customer experience. Deliver a first-class client experience through proactive communication, problem-solving and timely resolution of operational challenges. Leverage Flexport’s technology, automation and AI-powered tools to manage shipments, identify exceptions, make informed operational decisions and continuously improve how we move freight. Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery, independently managing your priorities and commitments. Follow standard operating procedures (SOPs) while proactively identifying opportunities to improve processes and ways of working. Act in the best interest of the company by avoiding leakages and ensuring cost-conscious behavior. Support shipments managed by partners as we drive partner autonomy and parity with insourced operations, where applicable. Requirements: Completed professional training as a forwarding agent (speditør) is preferred. Alternatively, a relevant BA/BS degree combined with relevant work experience in freight forwarding, logistics or operations. 2+ years of experience in freight forwarding, logistics or operations, ideally with hands-on experience in ocean freight. Fluent in Danish or Swedish and English, both written and spoken. Comfortable working with technology and eager to adopt new tools, automation and AI-powered solutions. Able to thrive in a fast-paced environment. Effective time management. Be able to properly prioritize and manage a large volume of tasks. Attention to detail. Ability to effectively seek and receive feedback. Effective communication both verbally and in writing. Teamwork and relationship building. Orientation towards working smarter and adopting best practices and standardization. Problem-solving capabilities. A “compliance-first” attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry. A client service mindset; you are committed to client satisfaction and strive to investigate and resolve client issues. What's in there for you: An opportunity to be part of a fast growing company with a dynamic and international environment. We are a young and international team. The opportunity to work with leading technology, automation and AI-powered tools that are changing how freight forwarding is done. Daily catered lunch including vegetarian options, additionally the office is stocked with breakfast items, healthy snacks, and drinks. Pension scheme. Medical Insurance which is covered under the pension scheme mentioned above. Flexport employees in Denmark are insured and covered under the rules and regulations set up between Employer and Employee. 30 vacation days a year. Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success. Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members. Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child. Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status,
| Role | Global Operations Associate - Ocean Freight |
|---|---|
| Company | Flexport |
| Location | København, Capital Region of Denmark, Denmark |
| Type | internship |
| Compensation | Not disclosed |
| Posted | 2026-10-02 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Global Operations Associate - Ocean Freight at Flexport: frequently asked questions
- What is the salary for this role?
- Flexport has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Global Operations Associate - Ocean Freight position remote, hybrid or onsite?
- The listing gives København, Capital Region of Denmark, Denmark as the location and does not state a work mode.
- What is the application deadline?
- Flexport has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Global Operations Associate - Ocean Freight role?
- Use the Apply button on this page. It opens the original listing on job-boards.greenhouse.io, where you submit your application with the company.
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