Greenhouse ·
full-timeSenior Manager, Supply Chain Protection & Loss Intelligence
Flexport · Miami, Florida, United States
Flexport operates as a technology-driven logistics company focused on simplifying global trade through digital solutions. The Senior Manager, Supply Chain Protection & Loss Intelligence serves as the primary lead for security and loss prevention across the company's global footprint, including offices, fulfillment centers, and partner sites. This role involves managing a large team of contracted security personnel and overseeing the deployment of electronic security infrastructure such as CCTV and access control systems. The daily responsibilities include conducting investigations, managing security ticketing, and developing data-driven strategies to identify and mitigate loss trends. The position requires an analytical approach to building security metrics, KPIs, and reporting frameworks that inform leadership decisions. Furthermore, the manager is tasked with authoring global security policies, establishing standard operating procedures for emergency and high-value asset scenarios, and ensuring that new facilities are equipped with robust security protocols from their inception. This role is well-suited for a security professional with experience in physical security, loss prevention, and risk management who is capable of scaling programs within a rapidly expanding international logistics network.
About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Protecting Flexport's global operations and assets, enabling secure trade worldwide. The opportunity: Join Flexport's dynamic Compliance Program as the Senior Manager, Supply Chain Protection & Loss Intelligence. This critical role serves as the single point of accountability for both supply chain protection and loss prevention across Flexport's entire footprint — offices, fulfillment centers, and partner sites worldwide. The Manager will be responsible for protecting Flexport employees, visitors, assets, and facilities through the design and execution of security programs, while simultaneously driving a proactive loss prevention strategy across the Omni fulfillment network. Day-to-day, this means managing a team of 50+ contracted security officers across multiple locations, overseeing electronic security infrastructure (CCTV, access control), conducting investigations, and managing the security ticketing system. Strategically, it means building the analytical foundation to identify loss trends and security gaps before they become incidents, authoring the policies and SOPs that standardize how Flexport protects its people and assets globally, and ensuring every new facility launches with security infrastructure and protocols in place from day one. You will partner closely with operations, facilities, and leadership to design, implement, and scale security programs for existing and future locations, ensuring our people, assets, and reputation are safeguarded as Flexport rapidly expands into new markets. This is a unique opportunity to build a unified security strategy, moving beyond reactive incident management to a data-driven, proactive approach. You will: Develop and maintain security and loss prevention metrics, KPIs, and dashboards to measure program effectiveness across all facilities and regions Analyze incident data to identify trends, loss patterns, root causes, and emerging risks — translating findings into actionable recommendations for leadership Build reporting frameworks that support data-driven resource allocation, vendor performance evaluation, and security investment decisions Provide regular analytical reports to senior management on security posture, loss prevention outcomes, and program ROI Author, maintain, and enforce global security and loss prevention policies, ensuring consistency across all Flexport locations and compliance with local regulatory requirements in each jurisdiction Develop and implement SOPs for key security scenarios (Active Shooter, Emergency Response, High Value Cage procedures, Product Disposal, etc.) Create site-level security plans for new and existing facilities, tailored to local risk profiles and operational requirements Design and deliver training programs across physical security and loss prevention topics (emergency response, office security, travel security, incident reporting, etc.) Develop audit frameworks and LP checklists for site leads to execute on a recurring basis Manage physical security programs across all Flexport facilities globally (offices, warehouses, and partner sites), including new locations as Flexport and the Omni fulfillment network expand into new markets Lead security planning and infrastructure stand-up for new facilities and market entries, including site assessments, vendor selection, and system deployment Administer and maintain electronic security systems, including CCTV surveillance and access control platforms, and evaluate new technology deployments Serve as the crisis management coordinator, providing real-time threat assessments and coordinating emergency response across regions Coordinate with HSE, HR, Legal, and Compliance on cross-functional security and safety matters Drive loss prevention strategy and investigations for the Omni fulfillment network, including cargo theft, employee theft, unauthorized sellers, workplace violence, and empty package findings Manage the security and loss prevention ticketing syste, including triaging, updating, and resolving tickets with accurate documentation Identify root causes of supply chain losses and develop recommendations to reduce future risk Review, collect, and preserve CCTV evidence to s
| Role | Senior Manager, Supply Chain Protection & Loss Intelligence |
|---|---|
| Company | Flexport |
| Location | Miami, Florida, United States |
| Type | internship |
| Compensation | Not disclosed |
| Posted | 2026-10-02 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Senior Manager, Supply Chain Protection & Loss Intelligence at Flexport: frequently asked questions
- What is the salary for this role?
- Flexport has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Senior Manager, Supply Chain Protection & Loss Intelligence position remote, hybrid or onsite?
- The listing gives Miami, Florida, United States as the location and does not state a work mode.
- What is the application deadline?
- Flexport has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Senior Manager, Supply Chain Protection & Loss Intelligence role?
- Use the Apply button on this page. It opens the original listing on job-boards.greenhouse.io, where you submit your application with the company.
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