Greenhouse ·
contractManager, Freight Audit Services
Flexport · Atlanta, Georgia, United States
Flexport operates as a technology‑focused global logistics platform that enables businesses to move merchandise across borders using digital tools for shipping, tracking, and supply‑chain visibility. The Manager, Freight Audit Services will lead the creation and day‑to‑day operation of a new client‑facing service that verifies freight invoices against contracted rates and shipment records. Responsibilities include designing onboarding workflows, gathering contracts and shipment data, conducting audits, investigating billing discrepancies, managing carrier disputes, and maintaining documentation that supports resolution and value realization. The role also involves hiring and training a growing team, defining service standards, and collaborating with Product, Engineering, and commercial groups to embed AI‑assisted extraction and comparison tools into the audit process. Success requires a background in operations, logistics, financial operations, consulting, or a related field, strong analytical and detail‑oriented skills, experience leading people or cross‑team projects, and the ability to communicate findings clearly to clients while exercising judgment with incomplete information.
Education
- Level: Bachelor's degree
Key Skills
About the Role Manager, Freight Audit Services responsible for building and running client‑facing freight audit service, overseeing audits, onboarding clients, hiring team, collaborating with product, engineering, commercial. Responsibilities Launch service and establish procedures, quality checks, standards, escalation paths. Lead client onboarding, gather contracts, invoices, shipment data, confirm audit scope. Run daily audit delivery, check invoices, manage carrier disputes, maintain evidence, resolve issues, identify savings. Serve as operational point of contact, explain findings, lead service reviews. Hire, train, develop team, match staffing to demand. Work with product and engineering to define requirements, test improvements, build AI‑assisted workflows. Support sales and account management in discovery, scoping, pricing. Track metrics such as onboarding time, audit turnaround, accuracy, dispute outcomes, client value, productivity, profitability and use results to improve delivery. Requirements Proven results in operations, logistics, financial operations, client delivery or consulting. Ability to tackle unfamiliar problems, exercise judgment with incomplete information, and see tasks through. Strong analytical skills and attention to detail. Proficiency in Excel, Google Sheets or similar tools for data reconciliation. Clear client communication and ability to handle sensitive issues. Leadership experience managing people, developing colleagues, or leading cross‑team projects.
Skills for this role
Required skills
Also mentioned in the listing
| Role | Manager, Freight Audit Services |
|---|---|
| Company | Flexport |
| Location | Atlanta, Georgia, United States |
| Type | contract |
| Compensation | Not disclosed |
| Posted | 2026-10-09 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Manager, Freight Audit Services at Flexport: frequently asked questions
- Who can apply for the Manager, Freight Audit Services role at Flexport?
- The listing asks for Bachelor's degree; freshers are welcome.
- What skills does the Manager, Freight Audit Services role require?
- The listing highlights Excel, Google Sheets, AI, Automation, Data Analysis. Show each of these in a project or past role on your resume.
- What is the salary for this role?
- Flexport has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Manager, Freight Audit Services position remote, hybrid or onsite?
- The listing gives Atlanta, Georgia, United States as the location and does not state a work mode.
- What is the application deadline?
- Flexport has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Manager, Freight Audit Services role?
- Use the Apply button on this page. It opens the original listing on job-boards.greenhouse.io, where you submit your application with the company.
More at Flexport
Other jobs at Flexport
- Site Leader · Dallas Warehouse
- Commercial Graduate Trainee · Frankfurt, Germany; Hamburg, Germany
- Sales Manager · Seoul, South Korea
- Senior Associate, Control Tower & Service Delivery · Shenzhen, China
- Staff Senior Software Engineer, Devex SRE · Amsterdam, Netherlands
Explore Related Placements
// similar opportunities
You might also like
Legal Services Manager
Twilio
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of...
Customer Success Manager - Core (sales & Service) Clouds
Salesforce
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category...
Senior Client Account Manager, Large Customer Sales (financial Services)
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the intern...
AI Outcomes Manager, GSI
Anthropic
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for s...
Customer Success Manager
Anthropic
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for s...
Facilities Project Manager
Roblox
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created ...