Greenhouse ·
full-timeManager, IT SOX
Klaviyo · San Francisco, CA
Klaviyo is a marketing automation platform that provides data-driven tools for e-commerce businesses. The Manager, IT SOX role is responsible for overseeing the company's IT Sarbanes-Oxley compliance program and conducting risk-based technology audits. Daily responsibilities include managing the annual IT SOX plan, scoping in-scope systems, evaluating IT controls such as logical access and change management, and coordinating with external auditors and co-sourced providers. This position involves direct supervision and mentorship of a Senior IT Internal Auditor, requiring a hands-on approach to reviewing workpapers and providing professional development. A significant component of the role involves integrating AI and automation into the audit lifecycle to improve efficiency and documentation standards. The ideal candidate is an experienced professional with a strong background in IT compliance and risk management who is comfortable navigating a fast-paced environment. This role suits someone who can balance technical audit execution with stakeholder management across various departments, including engineering, security, and finance, while driving remediation efforts for identified control deficiencies.
Education
- Level: Bachelor's degree
Key Skills
About the Role Klaviyo’s Internal Audit function leverages industry best practices and adds value by developing consultative partnerships with operational leaders. The Manager, IT SOX will lead the IT SOX program and technology audits, reporting to the VP of Internal Audit & Compliance and managing the Sr. IT Internal Auditor. Responsibilities Own the annual IT SOX plan, risk assessment, scoping and alignment with external auditor. Lead end‑to‑end execution of IT SOX across ITGCs, application controls, system interfaces, key reports and segregation of duties. Maintain the ITGC risk and control matrix in Optro. Review SOC 1 reports and vendor controls. Evaluate IT deficiencies and drive remediation. Coordinate with co‑sourced providers, external auditors and business partners. Provide SOX readiness advisory on new system implementations and SDLC controls. Train control owners and report status to IA leadership. Lead risk‑based technology audits (cloud security, cybersecurity, data governance, AI governance). Set standards for AI use across the audit lifecycle and build reusable prompts, workflows and automations. Requirements Experience leading IT SOX programs and technology audits. Strong knowledge of IT General Controls, logical access, change management (CI/CD), IT operations, SOC 1, cloud security, cybersecurity, data governance, AI governance and SDLC. Ability to manage and coach audit staff. Proficiency with audit tools such as Optro. Hands‑on experience with AI‑enabled audit processes.
Skills for this role
Required skills
Also mentioned in the listing
| Role | Manager, IT SOX |
|---|---|
| Company | Klaviyo |
| Location | San Francisco, CA |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-19 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4About Klaviyo
Klaviyo, Inc. is an AI-first B2C CRM platform founded in 2012 and headquartered in Boston. The company provides a unified solution that integrates marketing automation, customer service, analytics, and a data platform to help businesses manage customer relationships. By centralizing behavioral, transactional, and engagement data, Klaviyo enables brands to deliver personalized, omnichannel campaigns across email, SMS, WhatsApp, and mobile push notifications. The platform utilizes AI agents to automate marketing tasks, resolve customer service inquiries, and optimize campaign performance. Klaviyo currently serves over 205,000 brands across more than 100 countries, processing billions of events and managing billions of customer profiles daily to support business growth.
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