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Manager, Merchant Cloud Commercialization Support

Mastercard · Gurgaon

Mastercard is a global technology company operating within the payments sector, focused on building secure and accessible digital transaction infrastructure. The Manager, Merchant Cloud Commercialization Support role is a strategic position based in Gurgaon that focuses on the go-to-market enablement of the company's Merchant Cloud suite. This is not a direct sales role; instead, it centers on providing regional teams with the necessary insights, analytics, and commercial narratives to drive product adoption. Daily responsibilities include developing business cases, tracking pipeline performance, and creating customer-facing collateral to support market penetration. The role requires a professional who can bridge the gap between product development and regional execution by managing complex data, conducting market analysis, and facilitating cross-functional collaboration. It is well-suited for candidates with strong analytical capabilities, experience in product commercialization, and the ability to influence stakeholders through data-driven storytelling. Success in this position depends on the ability to translate technical product features into compelling value propositions that equip internal teams for effective market engagement.

product commercializationgo-to-market strategypayments technologybusiness analyticspipeline managementstakeholder managementmarket enablementmerchant solutions

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Merchant Cloud Commercialization Support About Mastercard Mastercard is a global technology company in the payments sector. We power payments and provide products and services for individuals and industries all around the world. Our people, technology, data, and brand provide the capabilities that drive our success. We believe in connecting people to priceless possibilities. Overview The Global Acceptance and Merchant Solutions team is on a mission to make Mastercard the best way to pay everywhere. With our powerful suite of acceptance products, including Merchant Cloud, we are helping shape the payment experiences of the future. The Manager, Product Commercialization Support , Go-to-Market Enablement and Revenue Tracking will play a critical role in supporting the commercialization and go-to-market strategy for Merchant Cloud. Role This support role focused on market readiness, commercialization support, pipeline visibility, performance tracking, market penetration analysis, and go-to-market enablement under the directions of regional stakeholders. The role is not a direct sales position and does not carry sales quotas. The support to regional teams shall be through insights, analytics, commercial narratives, business cases, pipeline governance, and customer-facing collateral that support successful go-to-market execution. The Manager will be responsible for supporting the regional team in developing and executing the of Merchant Cloud's commercialization strategy, accelerate product adoption and market expansion through close collaboration with Product, Services, and other internal stakeholders. This role is pivotal in ensuring that regional teams are equipped with the tools, insights, materials, and strategic guidance needed to effectively position Merchant Cloud in the market. • Highly organised and capable of engaging stakeholders globally to establish visibility into commercial pipelines and track go-to-market performance. • Skilled at solving complex business problems and developing compelling commercialisation strategies, value propositions, and go-to-market materials. • Experienced in tracking product roadmaps, developing business cases, and supporting investment decisions through data-driven analysis and insights. • Proven ability to manage pipeline reporting, commercial performance tracking, and growth initiatives that support product adoption and business outcomes. • Passionate about enabling customer-facing teams through sales collateral, analytics, insights, and strategic narratives that enhance go-to-market effectiveness and customer engagement. We are looking for an energetic professional who is willing to jump into an ever-evolving team and hit the ground running. The Manager will have a proven track record of working effectively in a team to drive successful outcomes, exceptional analytical skills, and a strong commercial mindset, along with impeccable communication skills to improve Merchant Cloud understanding and up take within the broader business. More specifically, the candidate will be responsible for: • Creating comprehensive commercialization packages and go to market materials for newly launched products and features. Strong influencing skills through visualisation of data and ideas required. • Partnering closely with the Services organization at regional level to support the identication and , structuring of potential upselling and cross selling opportunities within new accounts. • Managing and continuously updating the sales pipeline across various regions for regional team’s visibility regarding the ensure sustained growth and prioritize high impact opportunities. • Supporting the sales enablement initiatives of regional teams, delivering training, playbooks, and resources that keep teams hyper focused on supporitng the regional teams in their sales initiatives. • Collaborating with regional teams and client facing groups to align commercialization strategies with local market needs. • Leading KPI tracking and measuring the commercial impact of all launch and enablement efforts. • Preparing business case inputs and analysis to support strategic investment and initiative decisions by regional teams. All About You • Proven experience working in the Mastercard Services organization including BMI, Security Services, and Customer Acquisition and Engagement. • In depth understanding and prior experience in the payments industry with a strong grasp of relevan

RoleManager, Merchant Cloud Commercialization Support
CompanyMastercard
LocationGurgaon
Typefull-time
CompensationNot disclosed
Posted2026-10-22
DeadlineRolling

Typical process for this type of role

A general guide — the exact steps for this specific listing may vary; check the original posting for details.

  1. 1ApplicationSubmit your resume through the apply link.
  2. 2ScreeningRecruiter reviews your background against the role.
  3. 3AssessmentA technical test, assignment, or coding round, depending on the role.
  4. 4Interview(s)One or more rounds with the hiring team.
  5. 5OfferOffer letter with compensation and start date.

Before you apply

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Manager, Merchant Cloud Commercialization Support at Mastercard: frequently asked questions

What is the salary for this role?
Mastercard has not stated compensation in the listing. Check the original posting or ask during the application process.
Is the Manager, Merchant Cloud Commercialization Support position remote, hybrid or onsite?
The listing gives Gurgaon as the location and does not state a work mode.
What is the application deadline?
Mastercard has not listed a fixed deadline, so apply early in case the opening is filled.
How do I apply for the Manager, Merchant Cloud Commercialization Support role?
Use the Apply button on this page. It opens the original listing on mastercard.wd1.myworkdayjobs.com, where you submit your application with the company.

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