Who can apply for the Principal AI Forward Deployed Engineer role at Servicenow?

The listing asks for Bachelor's degree; freshers are welcome.

What skills does the Principal AI Forward Deployed Engineer role require?

The listing highlights Artificial Intelligence. Show each of these in a project or past role on your resume.

What is the salary for this role?

Servicenow has not stated compensation in the listing. Check the original posting or ask during the application process.

Is the Principal AI Forward Deployed Engineer position remote, hybrid or onsite?

The listing marks this role as onsite, with Santa Clara, us as the location.

What is the application deadline?

Servicenow has not listed a fixed deadline, so apply early in case the opening is filled.

How do I apply for the Principal AI Forward Deployed Engineer role?

Use the Apply button on this page. It opens the original listing on jobs.smartrecruiters.com, where you submit your application with the company.

SmartRecruiters · Posted 7 Oct 2026

full-time

Top Company

Principal AI Forward Deployed Engineer

Servicenow · Santa Clara, us

ServiceNow provides cloud-based workflow automation and enterprise service management platforms that help organizations digitize and streamline IT, HR, customer service and other business processes. As a Principal AI Forward Deployed Engineer, you would work directly with enterprise customers to understand their AI and automation needs, design and implement machine learning models and AI-driven workflows within the ServiceNow platform, and translate business requirements into technical solutions. Day-to-day activities include prototyping AI features, integrating models with ServiceNow applications, providing technical guidance to customers and internal teams, conducting workshops, and iterating on solutions based on feedback. You would also collaborate with product engineering to surface field insights that shape future AI capabilities. This role suits experienced AI/ML engineers with a strong background in deploying machine learning systems in enterprise environments, proficiency in languages such as Python, familiarity with cloud platforms and APIs, and the ability to communicate complex technical concepts to both technical and non-technical stakeholders. Senior-level problem‑solving, customer‑facing experience, and a track record of delivering production‑grade AI solutions are expected.

ai engineeringmachine learning deploymentcustomer facingenterprise softwarecloud platformspythonsolution architecturetechnical consultingsenior engineerservicenow platform

Education

Level: Bachelor's degree

Software DevelopmentOnsite

Key Skills

Artificial Intelligence

About the Role Principal AI Forward Deployed Engineer at ServiceNow in Santa Clara.

Skills for this role

Artificial Intelligence

Required skills

Artificial Intelligence

Also mentioned in the listing

ai engineeringmachine learning deploymentcustomer facingenterprise softwarecloud platformspythonsolution architecturetechnical consultingsenior engineerservicenow platform

Role	Principal AI Forward Deployed Engineer
Company	Servicenow
Location	Santa Clara, us
Type	full-time
Compensation	Not disclosed
Posted	2026-10-07
Deadline	Rolling

Typical process for this type of role

A general guide — the exact steps for this specific listing may vary; check the original posting for details.

1ApplicationSubmit your resume through the apply link.
2ScreeningRecruiter reviews your background against the role.
3AssessmentA technical test, assignment, or coding round, depending on the role.
4Interview(s)One or more rounds with the hiring team.
5OfferOffer letter with compensation and start date.

Before you apply

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