Greenhouse ·
full-timePrincipal Product Manager - Platform Security
Pagerduty · Atlanta; San Francisco; Toronto
PagerDuty is a global leader in AI-first digital operations, providing a platform that automates incident response and system health monitoring for large-scale enterprises. As a Principal Product Manager for Platform Security, you will lead the strategy and execution for securing the company's Operations Cloud. This senior individual contributor role requires you to define and evolve identity and security architecture, including authentication, authorization models, and secrets management. You will act as the primary decision-maker for risk acceptance and security infrastructure, bridging the gap between product development, engineering, IT, and legal teams. Day-to-day responsibilities involve building secure-design frameworks, managing customer-facing security features like SCIM and IP allow-listing, and establishing a cohesive security roadmap that supports both human users and emerging AI agents. This position is ideal for a seasoned professional with over a decade of experience in B2B SaaS who has successfully navigated the intersection of product management and security engineering. You should possess deep expertise in threat modeling, risk tiering, and the ability to influence cross-functional technical teams to prioritize security without compromising operational velocity.
PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform. About the Role PagerDuty is seeking a Principal Product Manager, Platform Security to own the strategy and execution of how we secure, harden, and defend our Operations Cloud platform. This role sits within our Product Development organization and reports to the Sr Director of Product, Platform & Partners. This is a senior individual contributor role. You'll bring the same rigor to security that a great PM brings to a product: deep customer empathy, structured threat modeling, clear risk tiering frameworks, and a bias toward measurable outcomes. You'll also be the connective tissue between Product, Engineering, IT, and Legal, ensuring security strategy translates into engineering execution and customer trust. This role owns the full lifecycle from recommendation to implementation to operations. You'll be the decision-maker on risk acceptance, control exceptions, and incident escalation in real-time. The ideal candidate has operated at the intersection of product management and security engineering in a later-stage B2B SaaS environment. You've owned security architecture decisions end-to-end, built security infrastructure, and have the credibility to influence both product roadmaps and engineering practices without formal authority. What You'll Own Product & Platform Security Define and evolve PagerDuty's platform identity and security architecture — trust boundaries, authentication and authorization models, and secrets management frameworks Admin experience and admin console for enterprise and security administrators Build and maintain a security review process so product teams bring security into roadmap decisions early, not as an afterthought Own the security platform roadmap Provide security and secure-design leadership to other product teams across the portfolio What You'll Build This role owns a portfolio of platform security surfaces that includes: Identity & Permissions platform — the authentication and authorization foundation for both human users and AI agents, spanning roles, scopes, and delegated access as agentic workflows become first-class actors on the platform Security products — customer-facing capabilities such as IP Allow list and SCIM, extending the set of controls enterprise customers need to adopt PagerDuty at scale Admin experience — the tooling administrators use to configure, audit, and govern their PagerDuty environment, with opportunity to improve clarity and self-service Partner security and governance — the shared services, primitives, and audit surfaces that every partner team builds on Partner with executive leadership to align security strategy with company-level trust and resilience targets The opportunity is to bring these surfaces together into a coherent platform so security decisions and actions happen faster, customers can govern their own environments with confidence, and product teams have primitives they trust and actively build on. Basic Qualifications 10+ years in B2B SaaS in roles spanning product management, security engineering, and/or platform security Demonstrated experience owning security architecture and risk tiering decisions — not just supporting them Track record of running security programs and measuring risk reduction impact Strong cross-functional credibility with Engineering, Legal, Product, and Go-To-Market leadership Experience managing security change in the field — migrations, re-architecture, new authentication and authorization models — with the communication skills to bring stakeholders along Ability to mentor other product managers and raise the security bar across a product organization without direct reports Preferred Qualifications Experience at a company during transition to zero-trust or hardened multi-tenant isolation architecture Familiarity with security infrastructure (IAM, secrets management, vulnerability and posture tooling) Familiarity with B2B SaaS compliance frameworks, customer security review processes, and audit considerations Compensation The base salary range for this position in the US is 180,000 - 303,600 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary
| Role | Principal Product Manager - Platform Security |
|---|---|
| Company | Pagerduty |
| Location | Atlanta; San Francisco; Toronto |
| Compensation | Not disclosed |
| Posted | 2026-09-22 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Principal Product Manager - Platform Security at Pagerduty: frequently asked questions
- What is the salary for this role?
- Pagerduty has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Principal Product Manager - Platform Security position remote, hybrid or onsite?
- The listing gives Atlanta; San Francisco; Toronto as the location and does not state a work mode.
- What is the application deadline?
- Pagerduty has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Principal Product Manager - Platform Security role?
- Use the Apply button on this page. It opens the original listing on job-boards.greenhouse.io, where you submit your application with the company.
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