Greenhouse ·
full-timeBusiness Development Representative - San Francisco
Pagerduty · San Francisco
PagerDuty operates as a provider of an AI‑first digital operations platform that automatically detects, diagnoses and remediates IT incidents, orchestrating AI agents and automated workflows through more than 750 integrations. The Business Development Representative will work on the outbound side of the sales process, generating and qualifying leads for Account Executives by researching target accounts, initiating contact via phone, email, video and social channels, and communicating PagerDuty's value proposition using a solution‑selling approach. Daily tasks include maintaining accurate records in Salesforce, leveraging tools such as Sales Navigator, Gong Engage and Demandbase, adapting to the Command of the Message framework, and collaborating closely with the sales team to build and manage a healthy pipeline. The role suits candidates with strong interpersonal and organisational abilities, resilience in a fast‑paced environment, a genuine interest in technology sales, and the willingness to learn and apply modern prospecting techniques.
PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform. Overview Of The Role PagerDuty is seeking a Business Development Representative to join our diverse, customer-focused team! As Business Development Representative, you will report to a Manager of Sales Development and as part of a dynamic team, you'll collaborate closely with our talented Account Executives, fuelling their pipelines with promising leads and conquering territories together. Imagine the thrill of diving into the heart of the sales cycle, exploring every aspect and seizing captivating opportunities. With our fast-paced, high-volume environment, your energy will soar, and your organisational skills will shine like never before. Get ready for an exhilarating adventure as a member of the PagerDuty Business Development team! You'll be at the forefront of our Sales department, representing the prestigious PagerDuty brand and serving as the initial point of contact for our target accounts. Your role will be to ignite their interest through a modern approach to outbound prospecting, nurturing, educating and captivating them with the incredible value of PagerDuty This isn't just a job—it's an extraordinary chance to unleash your potential, make a significant impact, and be a true sales champion. Are you ready to embrace this exciting journey with us? Join PagerDuty's Business Development team and prepare for an adventure like no other! Key Responsibilities: Value Selling- focus on highlighting the unique PD value and benefit our products and services can provide to a customer. It goes beyond just features and price, emphasising the impact and solutions that address the customer's specific needs or challenge Effectively communicate PagerDuty's business value proposition to evaluate interest in making a purchase, demonstrating a strong passion for transformation and innovation. Quickly adapting to the Command of the Message (COM) selling model and employing solution selling/customer-centric sales method Sales Effectiveness- Establishing, overseeing and maintaining genuine connections with customers Consistently achieve sales goals, maintaining a proven track record of success. Exhibit strong collaboration and time management skills to maximize efficiency and productivity. Sales Execution- Ensuring that one’s own and other’s work and information are complete and accurate; careful preparation for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled to contribute to PagerDuty's long-term strategic initiatives" Utilize best practices in account development to strategically target enterprise accounts, leveraging various communication channels such as phone, email, video, and social technologies. Employ a discovery process to engage in conversations with practitioners and management levels of our target accounts Proficiently use Salesforce, Sales Navigator, Gong Engage and Demandbase to optimize sales activities and focus. Basic Qualifications: Strong communication and interpersonal skills to effectively engage with potential customers and build relationships. Strong organisational skills to manage and prioritise multiple leads and opportunities effectively. Adaptability and resilience to thrive in a fast-paced and dynamic sales environment. Passion for technology 1-2 Years experience in outbound prospecting German Fluency Required Preferred Qualifications: Prior sales development experience preferred Experience using salesforce.com preferred BA/BS Degree PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning. This role is expected to come into our Moorgate office 1-2 times per week, so you can thrive in your new role and fully embrace being a Dutonian! Info: The base salary range for this position is 58,500 - 61,750 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for th
| Role | Business Development Representative - San Francisco |
|---|---|
| Company | Pagerduty |
| Location | San Francisco |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-01 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Business Development Representative - San Francisco at Pagerduty: frequently asked questions
- What is the salary for this role?
- Pagerduty has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Business Development Representative - San Francisco position remote, hybrid or onsite?
- The listing gives San Francisco as the location and does not state a work mode.
- What is the application deadline?
- Pagerduty has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Business Development Representative - San Francisco role?
- Use the Apply button on this page. It opens the original listing on job-boards.greenhouse.io, where you submit your application with the company.
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