Greenhouse ·
full-timeRegulatory Operations Lead
Airbnb · United States
Airbnb operates a global platform that connects hosts offering short‑term stays and experiences with travelers seeking accommodation. As a Regulatory Operations Lead, you would oversee the design and execution of regulatory programs across multiple jurisdictions, ensuring that Airbnb’s products and processes comply with local laws while supporting business growth. Day‑to‑day activities include managing a team of regulatory specialists, translating emerging legal trends into actionable strategies, partnering with technical and legal teams to build automated compliance solutions, and analyzing data through queries and dashboards to spot risks and trends. You would also serve as the main point of contact for senior leadership, providing insights that shape corporate roadmaps and drive efficiency initiatives. The role suits candidates with at least ten years of experience in regulatory operations, legal or policy compliance, consulting, or project management, who have proven team‑management skills, comfort working in ambiguous, fast‑paced environments, and the ability to build scalable processes and communicate complex regulatory information to diverse audiences.
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Cities team leads the work necessary to implement the regulatory products and processes needed globally to comply with regulations, and does so in a manner that also sustainably supports Airbnb’s growth. The Difference You Will Make: As a Regulatory Operations Lead, you will bring specialized experience in regulatory operations, expertise in team management and the ability to advise and guide cross-functional teams across geographies based on trends and observations to continuously evolve our long term strategy. You will lead with influence, build structure through ambiguity, and deliver innovation that enables scalable, elegant solutions. You will be responsible for driving the delivery of centrally run strategic programs, while also defining and executing localized strategies that play a key role in accelerating Airbnb's growth and retention efforts. You should be comfortable developing operational programs and processes, have experience navigating complex regulatory environments, and possess a keen eye for quality/detail that inspires the teams and individuals you work with to exceed expectations. A Typical Day: Lead the strategic development and execution of highly scalable regulatory programs across multiple jurisdictions, effectively communicating outcomes and insights to senior leadership. Lead end-to-end execution of complex regulatory programs, ensuring measurable outcomes, sustainable operations, and readiness to meet evolving legal requirements while ensuring Airbnb’s obligations are met with excellence. Manage a high performing team of individuals responsible for strategy and regulatory operations. Translate emerging regulatory trends into actionable business strategies for senior leadership. Partner with cross-functional technical partners to design solutions that enable proactive, automated compliance solutions. Identify and lead resolution of regulatory risks or incidents, coordinating with legal and policy counterparts to develop mitigation and escalation strategies. Influence cross-functional roadmaps and corporate strategy through deep expertise in regulatory frameworks. Serve as the primary liaison and operational architect for your jurisdictions, establishing operational rhythms and ensuring alignment among cross-functional stakeholders while maintaining comprehensive project documentation. Drive high-impact strategic projects aimed at enhancing efficiency and effectiveness while also aligning with broader business goals. Lead the strategic development and execution of scalable regulatory products and programs across multiple jurisdictions, effectively communicating outcomes and insights to senior leadership. Analyze data by running queries and creating dashboards to identify trends, surface anomalies, and perform the necessary investigation Your Expertise: 10+ years of experience in regulatory operations, legal/policy compliance, consulting, project management, or related fields. Strong team management skills and the ability to coach and mentor direct reports. Ability to navigate ambiguity and lead multiple projects in a fast-paced and complex regulatory environment. Experience building scalable technical solutions and processes to mitigate regulatory risks. Experience designing and operationalizing regulatory workflows. Exceptional communication skills, with the ability to articulate complex regulatory information as applicable and required for varied audiences. Comfortable and skilled at regularly interfacing with, influencing and being a thought partner to senior management to inform strategy and decision-making, yielding positive outcomes. Strong stakeholder management and influencing skills, with a track record of aligning cross-functional teams to achieve business objectives. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, serv
| Role | Regulatory Operations Lead |
|---|---|
| Company | Airbnb |
| Location | United States |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-01 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4About Airbnb
Airbnb is a global platform that facilitates travel and accommodation by connecting guests with hosts. Since its inception in 2007, the company has grown from its first three guests to hosting 1.5 billion arrivals. The platform operates through a network of 5 million hosts who provide lodging options to travelers worldwide. Airbnb maintains a global creative community and emphasizes a flexible work environment for its employees, allowing them to live and work in various locations where regulations permit.
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