Greenhouse ·
full-timeLead, Public Relations
Klaviyo · San Francisco, CA
Education
- Level: Bachelor's degree
- Courses: Communications, Public Relations, Journalism, Marketing
- Specializations: Communications, Public Relations, Journalism, Marketing
Key Skills
Experience required
8-8 years experienceAbout the Role We are seeking a Public Relations Lead to drive our press office, build relationships with reporters and influencers, and shape thought leadership for our executives. The role involves trend monitoring, research-driven storytelling, and leveraging AI tools to accelerate workflows. Responsibilities Run the press office day‑to‑day with agencies, pitch stories, secure coverage, and manage relationships with media. Identify and secure speaker and award opportunities for executives. Develop thought‑leadership programs and executive talking points. Partner with Customer Marketing to source compelling customer stories. Own research initiatives such as Black Friday/Cyber Monday reports and quarterly trend publications. Organize events like K:BOS and K:LDN, securing press and panelists. Utilize AI tools to automate and speed up team workflows. Requirements 8+ years of public relations, communications, or media relations experience, including agency and in‑house roles. Proven ability to run a press office and make news‑worthy decisions quickly. Excellent writing skills to craft pitchable narratives and executive statements. Deep relationships with reporters covering marketing, retail, and commerce. Experience developing thought leadership and research‑driven communications. Comfortable using AI tools and collaborating as a self‑starter. Eligibility Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field, or equivalent practical experience.
Skills for this role
| Role | Lead, Public Relations |
|---|---|
| Company | Klaviyo |
| Location | San Francisco, CA |
| Compensation | Not disclosed |
| Posted | 2026-09-17 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4About Klaviyo
Klaviyo, Inc. is an AI-first B2C CRM platform founded in 2012 and headquartered in Boston. The company provides a unified solution that integrates marketing automation, customer service, analytics, and a data platform to help businesses manage customer relationships. By centralizing behavioral, transactional, and engagement data, Klaviyo enables brands to deliver personalized, omnichannel campaigns across email, SMS, WhatsApp, and mobile push notifications. The platform utilizes AI agents to automate marketing tasks, resolve customer service inquiries, and optimize campaign performance. Klaviyo currently serves over 205,000 brands across more than 100 countries, processing billions of events and managing billions of customer profiles daily to support business growth.
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