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Senior Staff Product Manager, Voice AI

Servicenow · Santa Clara, us

ServiceNow provides a cloud‑based platform that helps enterprises automate workflows, manage IT services, and build custom applications across departments. As a Senior Staff Product Manager focused on Voice AI, you would shape the vision and roadmap for voice‑enabled capabilities within the ServiceNow ecosystem, working closely with engineering, data science, design, and go‑to‑market teams to define requirements, prioritize features, and ensure seamless integration with existing workflows. Day‑to‑day activities include conducting user research to uncover voice interaction needs, translating insights into product specifications, guiding AI model development for natural language understanding and speech synthesis, and measuring impact through usage metrics and customer feedback. You would also mentor junior product managers, influence cross‑functional stakeholders, and advocate for ethical AI practices. The role suits candidates with several years of product management experience, a strong grasp of AI/ML technologies—particularly speech recognition and natural language processing—and a track record of delivering complex, user‑centric solutions in enterprise SaaS environments.

senior staff product managervoice aiproduct strategynatural language processingspeech recognitioncross-functional leadershiproadmap planninguser researchservice nowenterprise saas

Education

  • Level: Bachelor's degree
Product ManagementOnsite

Key Skills

Product ManagementVoice AI

About the Role Senior Staff Product Manager, Voice AI at ServiceNow in Santa Clara.

Skills for this role

Product ManagementVoice AI

Required skills

Product ManagementVoice AI

Also mentioned in the listing

senior staff product managerproduct strategynatural language processingspeech recognitioncross-functional leadershiproadmap planninguser researchservice nowenterprise saas
RoleSenior Staff Product Manager, Voice AI
CompanyServicenow
LocationSanta Clara, us
Typefull-time
CompensationNot disclosed
Posted2026-10-05
DeadlineRolling

Typical process for this type of role

A general guide — the exact steps for this specific listing may vary; check the original posting for details.

  1. 1ApplicationSubmit your resume through the apply link.
  2. 2ScreeningRecruiter reviews your background against the role.
  3. 3AssessmentA technical test, assignment, or coding round, depending on the role.
  4. 4Interview(s)One or more rounds with the hiring team.
  5. 5OfferOffer letter with compensation and start date.

Before you apply

0/4

Senior Staff Product Manager, Voice AI at Servicenow: frequently asked questions

Who can apply for the Senior Staff Product Manager, Voice AI role at Servicenow?
The listing asks for Bachelor's degree; freshers are welcome.
What skills does the Senior Staff Product Manager, Voice AI role require?
The listing highlights Product Management, Voice AI. Show each of these in a project or past role on your resume.
What is the salary for this role?
Servicenow has not stated compensation in the listing. Check the original posting or ask during the application process.
Is the Senior Staff Product Manager, Voice AI position remote, hybrid or onsite?
The listing marks this role as onsite, with Santa Clara, us as the location.
What is the application deadline?
Servicenow has not listed a fixed deadline, so apply early in case the opening is filled.
How do I apply for the Senior Staff Product Manager, Voice AI role?
Use the Apply button on this page. It opens the original listing on jobs.smartrecruiters.com, where you submit your application with the company.

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