Services Account Management

Microsoft is a global technology company that provides software, cloud services and enterprise solutions. The Services Account Management role in Bangalore focuses on managing the relationship between Microsoft and its service‑based customers. The day‑to‑day work involves acting as the primary point of contact for assigned accounts, coordinating with technical and support teams to ensure service delivery, monitoring usage and performance metrics, handling issues or escalations, and preparing regular status reports. The role also supports renewal and growth opportunities by understanding client needs and communicating relevant Microsoft service offerings. Candidates who enjoy client‑facing work, have strong communication and problem‑solving abilities, and possess a basic understanding of cloud or enterprise services will fit well. Prior experience in account coordination, customer support, or a related field, along with the ability to work collaboratively across internal teams, is beneficial.