Greenhouse ·
full-timeSolutions Engineering Lead, Consumer
Scaleai · New York, NY; San Francisco, CA
Education
- Level: Bachelor's degree
Key Skills
About the Role Scale plays a vital role in the development of AI applications for consumer businesses such as retail, e‑commerce, media, gaming and social platforms. The Solutions Engineering Lead for Consumer will drive technical strategy for high‑scale consumer accounts. Responsibilities - Manage, coach, and grow a team of 3 to 5 Solutions Engineers, setting expectations, running deal reviews, developing careers, and hiring as the vertical scales. - Personally own the technical win on strategic consumer accounts, staying hands‑on in demos, prototypes, and architecture conversations. - Build the vertical’s technical playbook: reference architectures, demo environments, evaluation frameworks, and SOW patterns. - Serve as the domain authority on GenAI at consumer scale, including personalization, search relevance, trust and safety, content moderation, and performance‑cost trade‑offs. - Partner with AEs and GTM leadership on account strategy, technical qualification, and pilot scoping. - Work with forward‑deployed Software and Machine Learning Engineers to carry solutions from design through early implementation. - Translate patterns across accounts into structured input for Product and Engineering and influence the roadmap. Requirements - Strong engineering background with significant experience in a customer‑facing technical role (solutions engineering, solutions architecture, forward‑deployed engineering, or technical consulting). - Hands‑on development experience in Python or similar. - Experience leading or mentoring technical individual contributors; formal people‑management is a plus. - Experience with high‑scale consumer‑facing systems such as recommendation, personalization, search, content moderation, or conversational products. - Presentation skills with high technical credibility to product, executive, and engineering stakeholders. - Nice to haves: hands‑on GenAI, LLM, applied machine learning experience; background in retail, e‑commerce, media, gaming, marketplaces, or social platforms; experience standing up a new vertical or team. Eligibility Internship position; no specific degree, course, specialization, or pass‑out year required.
Skills for this role
| Role | Solutions Engineering Lead, Consumer |
|---|---|
| Company | Scaleai |
| Location | New York, NY; San Francisco, CA |
| Compensation | Not disclosed |
| Posted | 2026-09-17 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Solutions Engineering Lead, Consumer at Scaleai: frequently asked questions
- Who can apply for the Solutions Engineering Lead, Consumer role at Scaleai?
- The listing asks for Bachelor's degree; freshers are welcome.
- What skills does the Solutions Engineering Lead, Consumer role require?
- The listing highlights Python, GenAI, LLM, Machine Learning, Recommendation Systems, Personalization, Search, Content Moderation, Solutions Engineering, Solutions Architecture. Show each of these in a project or past role on your resume.
- What is the salary for this role?
- Scaleai has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Solutions Engineering Lead, Consumer position remote, hybrid or onsite?
- The listing gives New York, NY; San Francisco, CA as the location and does not state a work mode.
- What is the application deadline?
- Scaleai has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Solutions Engineering Lead, Consumer role?
- Use the Apply button on this page. It opens the original listing on job-boards.greenhouse.io, where you submit your application with the company.
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