Greenhouse ·
full-timeSr. Analyst, Renewals Strategy & Operations
Okta · Bellevue, Washington; Chicago, Illinois; New York, New York; San Francisco, California; Washington, DC
Okta is a company in the identity and access management space that provides infrastructure to secure human and AI-driven digital identities. This role involves serving as a strategic partner to the company's global renewals organization, focusing on the analytical backbone of business operations. The successful candidate will manage end-to-end forecasting processes, develop capacity and retention models, and create systems for measuring performance and account health. Daily responsibilities include maintaining accuracy in revenue forecasting, designing incentive structures, and scaling reporting systems to enable self-service for leadership. The position requires a strong analytical mindset to translate complex data into actionable insights, utilizing tools like Salesforce and Tableau. This role is well-suited for a professional with three to five years of experience in operational analytics, revenue operations, or FP&A, particularly those who have supported go-to-market or post-sales functions. Candidates should be comfortable working with AI-driven analysis and possess the ability to communicate complex findings clearly to senior stakeholders while managing multiple concurrent priorities in a fast-paced SaaS environment.
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Sr. Analyst, Renewals Strategy & Operations Opportunity Renewals Strategy & Operations partners with Okta's global Renewals organization to drive forecasting, planning, and systems that protect and grow the company's retained revenue. We support a 67-person Renewals org. We’re looking for a strategic critical thinker with an ownership mindset to drive analytics that scale. As a trusted advisor to the Renewals organization, you own the analytical backbone of the day-to-day business operations, including: forecasting, capacity and retention planning, and accountability and measurement for the org. You build these into scalable, trusted systems. What you'll be doing Forecasting. Own the weekly and quarterly forecast process end to end. Maintain accuracy tracking so we know when the forecast is wrong, why, and what to fix. Development of new forecasting models. Capacity & Retention Planning. Own target setting and capacity modeling as well as the book of business management to provide renewal management with clear visibility into territory and account health. Accountability & Measurement. Partner with cross-functional leadership on incentive design and how we measure individual performance. Own recurring reporting that holds the org accountable: product depth and adoption, true up visibility, and other measures the team needs. Analysis & Automation. You understand tables and sources well enough to direct AI tools to generate analysis and own the judgment on top of it to drive strategic decision making.Scale the team's reporting systems for self-service and efficiency. What you'll bring to the role 3 to 5+ years in an operational analytics, FP&A, or revenue operations role, ideally supporting a GTM, sales, Customer Success, or post-sales function. Hands-on experience in Salesforce and Tableau; familiarity with Claude Code, Clari, Gainsight, or Jira is a plus. Working knowledge of AI/ML tools and data pipelines, enough to direct AI-generated analysis and judge when the output is right. Strong understanding of SaaS financial and business metrics. Demonstrated ability to collect and assess data and present it in a clear, actionable way to stakeholders. A track record of owning a recurring process end to end, with the organizational skills to manage multiple concurrent priorities. Structured, logical thinking: the ability to break down a problem and iteratively test solutions. Clear, structured written and verbal communication with senior stakeholders. What you can look forward to as an Okta employee! Amazing Benefits Making Social Impact Fostering Diversity, Equity, Inclusion and Belonging at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/ . Okta is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/ . ir needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/ . Okta is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age,
| Role | Sr. Analyst, Renewals Strategy & Operations |
|---|---|
| Company | Okta |
| Location | Bellevue, Washington; Chicago, Illinois; New York, New York; San Francisco, California; Washington, DC |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-06 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4About Okta
Okta, Inc. is an Identity-as-a-Service (IDaaS) company founded in 2009 and based in San Francisco. The company provides identity and access management solutions for workforces, customers, and AI agents. Its offerings include the Okta Platform for governance and the Auth0 Platform for authentication. Okta’s services are designed to secure human and machine identities, helping organizations manage access across their digital ecosystems. The company serves a diverse client base, including major government agencies and two-thirds of the Fortune 100, supporting thousands of organizations globally in securing their business operations and digital infrastructure.
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