Greenhouse ·
full-timeStrategy & Operations, FDE
Anthropic · San Francisco, CA | New York City, NY
Anthropic is an AI safety and research company focused on developing reliable, interpretable, and steerable AI systems. This Strategy & Operations internship within the Forward Deployed Engineering (FDE) team is a hands-on role centered on operationalizing the team's growth and engagement models. The intern will act as a strategic partner to FDE leadership, managing capacity planning, headcount modeling, and the economics of customer engagements. Daily responsibilities include building and maintaining data models, designing dashboards, and automating reporting workflows using Claude. The role requires close collaboration with cross-functional departments such as Finance, Legal, Revenue Operations, and Partnerships to refine the commercial model and scale delivery through external partners. Candidates should have a background in strategy, business operations, or consulting, with a strong understanding of professional services metrics like utilization and margin. Success in this position requires the ability to translate complex, ambiguous business questions into actionable recommendations, build robust staffing models from scratch using SQL, and influence senior leadership through data-driven reporting and business reviews.
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Forward Deployed Engineering (FDE) embeds with our most strategic customers to build production AI systems on Claude. The team takes on work where no playbook exists yet, turns what works into repeatable patterns for partners and our field teams, and brings what it learns back to Product and Research. Demand for FDE is well ahead of the team's capacity, and the team is growing quickly across the Americas, Europe and Asia. We're hiring a dedicated Strategy & Operations Lead for FDE. You'll be the strategy partner to FDE leadership and own the plan: headcount and capacity, the mix of work the team takes on, how engagements are priced and measured, and how more of the work moves to partners. You'll run the business reviews and build the reporting leadership uses to make these calls. You'll sit on our GTM Strategy & Operations team, dedicated full time to FDE. You'll work closely with Finance, Deal Desk, Legal, Revenue Operations, Partnerships and Applied AI, and with the FDE program leads who run pre-sales and delivery. This is a hands-on role. You'll build the models and dashboards yourself and use Claude to automate as much of the reporting as you can. Key responsibilities: Own the plan. Build FDE's annual and quarterly plan: headcount and hiring by region and role, capacity, utilization, and the mix of commercial, research and mission-driven engagements. Model demand and capacity. Build the demand, capacity and staffing models behind the plan, with scenarios leadership can use for hiring and prioritization decisions. Run the business reviews. Lead FDE's monthly and quarterly reviews. Set KPIs with FDE leadership, own the scorecard, and write the materials for GTM and company leadership. Build the reporting. Work with Revenue Operations and Data Science to get engagement, staffing and outcome data into our systems so reporting runs without manual work. Measure what engagements lead to: production launches, consumption, expansion, and patterns partners reuse. Shape the commercial model. Partner with Finance, Deal Desk and Legal on how FDE engagements are priced, packaged, discounted and contracted, and track the economics of the portfolio. Scale through partners. Build the plan and the economics for moving more work to delivery partners: which engagements partners own, co-deliver or get Anthropic advice on, what capacity they need, and how we measure their quality and cost. Design the org. Work with FDE leadership and People on new roles, manager spans and where new headcount lands as the team grows. Lead cross-functional projects. Take on questions that span Sales, Applied AI, Customer Success, Product and Research, from defining the problem through to a decision and a working process. Automate with Claude. Use Claude Code and agents to build and run the models, dashboards and workflows this role depends on. Minimum qualification: Have worked in strategy and operations, business operations, strategic finance or consulting, including direct work with a professional services, implementation, solutions engineering or forward deployed team Understand how a services business makes and loses money: utilization, staffing mix, rates, backlog and margin, and how they connect to customer outcomes Can build a capacity or staffing model from scratch, explain every assumption in it, and pull the data yourself with SQL Have run planning cycles and business reviews for a senior leader and written the materials yourself Have taken an unclear question to a recommendation, a decision and a process that other teams still use Earn the trust of senior technical and commercial leaders and can influence them without direct authority Are comfortable working fast with imperfect data and simple processes that you improve as you go Use AI tools in your own work today and want to push that much further Are excited about Anthropic's mission to build AI that is safe and beneficial Preferred qualification: 10+ years in GTM strategy and operations, business operations or consulting Built the operations of a professional services or FDE team through a period of fast growth Worked on services pricing, statements of work and deal terms with Finance and Legal Built or managed delivery partner programs, including subcontracting, co-delivery and partner economics Experience in a consumption or usage-based business, including tying services work to product usage Enough technical fluency to talk with engineers about how LLM applications are built (agents, evals, MCP) Experience with Salesforce and professional services automation (PSA) tools Experience at an AI, cloud or developer infrastructure compa
| Role | Strategy & Operations, FDE |
|---|---|
| Company | Anthropic |
| Location | San Francisco, CA | New York City, NY |
| Compensation | Not disclosed |
| Posted | 2026-09-30 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Strategy & Operations, FDE at Anthropic: frequently asked questions
- What is the salary for this role?
- Anthropic has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Strategy & Operations, FDE position remote, hybrid or onsite?
- The listing gives San Francisco, CA | New York City, NY as the location and does not state a work mode.
- What is the application deadline?
- Anthropic has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Strategy & Operations, FDE role?
- Use the Apply button on this page. It opens the original listing on job-boards.greenhouse.io, where you submit your application with the company.
More at Anthropic
Other jobs at Anthropic
- Staff + Software Security Engineer, Labs · San Francisco, CA | New York City, NY | Seattle, WA
- Data Center Engineer, Reliability & Infrastructure Management – Compute Supply · San Francisco, CA | New York City, NY
- Security Risk & Compliance, Agent Security · San Francisco, CA | New York City, NY
- Senior Manager, M&A Finance Integration · San Francisco, CA | Seattle, WA
- Manager, Applied AI Engineering (megas) · San Francisco, CA | New York City, NY; San Francisco, CA | Seattle, WA
Explore Related Placements
// similar opportunities
You might also like
Strategy & Operations, Office Of The CCO
Anthropic
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for s...
Revenue Strategy & Operations
Anthropic
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for s...
International Strategy And Operations Lead
Faire
About Faire Faire is a technology wholesale platform built on the belief that the future is local. Independent retailers around the globe collectively represent...
Strategy & Operations Senior Associate
Faire
About Faire Faire is a technology wholesale platform built on the belief that the future is local. Independent retailers around the globe collectively represent...
Commercial Operations Program Manager
Anthropic
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for s...
Strategy & Operations Lead
Bjak
About ActAI There are over 5 billion users using basic applications today such email, notes, tasks, calendar and they're not AI-native. Our mission is to build ...