Greenhouse ·
full-timeWorkplace Manager
Affirm · San Francisco, California, United States
Affirm is a financial technology company that provides transparent payment solutions for consumers. As a Workplace Manager based in San Francisco, you will lead the operational strategy for the company's North American office locations. This role is central to the Places & Experiences team, focusing on creating environments that support a remote-first workforce while maintaining physical spaces that foster collaboration and productivity. Your day-to-day responsibilities include managing vendor relationships, overseeing facility operations, and implementing workplace policies that balance employee experience with cost efficiency and scalability. You will lead a distributed team, providing coaching and direction to ensure consistent service delivery across multiple sites. Additionally, you will partner with cross-functional departments such as People, IT, and Finance to execute office activations and real estate projects. This position is well-suited for a professional with 6–10 years of experience in workplace operations, facilities management, or hospitality, particularly someone who has successfully managed distributed teams in a hybrid or remote-first environment. A hands-on approach to problem-solving and a strong ability to translate organizational needs into actionable workplace strategies are essential for success in this role.
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the People team The People team helps Affirmers cultivate a high-performing, inclusive organization. We focus on three core areas: attracting talent aligned to our mission, enabling growth through people and team development, and retaining employees through thoughtful experiences and rewards. We develop Affirm’s people programs and systems to create a workplace where all employees can thrive and contribute meaningfully. By investing in our people, we create a long-term advantage for the business. About the Role Affirm is seeking an experienced, people-focused, and hands-on Manager to lead a distributed Workplace team and the day-to-day operations and evolution of our Workplace function within the broader Places & Experiences team. Based out of our San Francisco HQ office and reporting to the Senior Manager of Real Estate & Workplace, this role will focus on delivering exceptional workplace experiences that support connection, productivity, and flexibility in a remote-first environment. This leader will play a critical role in ensuring our spaces are thoughtfully operated, consistently engaging, and aligned with Affirm’s culture and ways of working. What You'll Do Own the North America workplace strategy and operating model, aligning office experience with business priorities, headcount planning, and ways of working. Translate company and team needs into workplace plans, including capacity, service levels, and programming across all locations. Make and drive decisions on workplace standards, policies, and investments, balancing employee experience, cost, and scalability. Establish and track key performance metrics (e.g., employee experience, utilization, vendor performance, budget adherence) and drive continuous improvement. Provide functional leadership across locations, ensuring consistency while adapting to local needs. Develop and implement workplace programs, standards, and initiatives that bring consistency, functionality, and delight to our spaces. Ensure offices are operated to foster collaboration, connection, and productivity for a primarily remote workforce. Oversee workplace policies, procedures, and service delivery to ensure operational excellence and scalability. Manage vendor relationships across workplace services (e.g., facilities, hospitality, office services), ensuring strong performance and cost efficiency. Partner cross-functionally with teams such as People, IT, and Finance to deliver holistic workplace solutions. Support office activations, events, and programming that strengthen culture and employee engagement. Partner with the Senior Manager of Real Estate & Workplace and broader team on workplace and real estate projects, taking hands-on ownership of operational workstreams such as coordinating vendors and installations, scheduling construction activity, and supporting office refreshes and improvements. Lead, coach, and empower a distributed Workplace team across North America by providing strong in-person and remote leadership, setting clear priorities and expectations, developing team members, and creating meaningful ownership and accountability across the team. What We Look For 6–10 years of experience in workplace, facilities, hospitality, or office operations roles, ideally in a dynamic and hybrid/remote-first environment. Demonstrated success managing and developing distributed teams, with strong remote and in-person leadership skills. A proven track record of empowering team members through clear expectations, coaching, feedback, and delegated ownership. Experience owning multi-site or regional operations. A hands-on, team-first approach and willingness to step into adjacent operational needs when necessary, particularly where Workplace and Real Estate intersect. Strong expertise in workplace operations, employee experience, and service delivery. Exposure to scaling operations or building programs from scratch. Excellent operational and organizational skills, with the ability to manage multiple priorities and stakeholders. Experience managing vendors and workplace budgets, with a focus on quality and efficiency. Strong collaboration and communication skills, with the ability to influence across functions and levels. Comfort navigating ambiguity and evolving workplace strategies in a hybrid environment. While Affirm operates as a remote-first company, this role is expected to work regularly in person from our San Francisco office. Candidates must therefore be based in the Bay Area, willing to commute or willing to relocate prior to their start date. Pay Grade - K Equity Grade - 6 Employees new to Affirm typically come in at the start of the pay range . Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and jo
| Role | Workplace Manager |
|---|---|
| Company | Affirm |
| Location | San Francisco, California, United States |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-16 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Workplace Manager at Affirm: frequently asked questions
- What is the salary for this role?
- Affirm has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Workplace Manager position remote, hybrid or onsite?
- The listing gives San Francisco, California, United States as the location and does not state a work mode.
- What is the application deadline?
- Affirm has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Workplace Manager role?
- Use the Apply button on this page. It opens the original listing on job-boards.greenhouse.io, where you submit your application with the company.
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