Greenhouse ·
full-timeContent Designer II
Affirm · Remote UK
Affirm provides transparent financing that lets customers pay for purchases over time without hidden fees or surprises. As a Content Designer II you will work as an embedded member of a product team, partnering with designers, researchers, engineers, product managers, brand, legal, compliance and customer experience to shape the wording and structure of Affirm’s web and native app experiences. Day‑to‑day you will craft UX copy for flows, notifications, emails and SMS, develop content strategies, define information architecture and content hierarchy, and test your writing with research and data to improve clarity and usability. You will also contribute to Affirm’s growing content design practice by helping refine style guides, reusable patterns and team rituals. The role suits someone with at least two years of content design or UX writing experience, a portfolio showing shipped product work, strong writing and systems thinking skills, and the ability to collaborate across disciplines while advocating for simple, customer‑centered language.
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. At Affirm, we’re reimagining how people access and experience financial products. Our commitment to clarity, honesty, and empathy fuels every design decision across all of our user experiences. We’re looking for a Content Designer II to help create clear, useful, trustworthy, and compelling product experiences that make it easier for people to understand and use Affirm. About the team In this role, you’ll work as an embedded partner on a product team, collaborating closely with Product Design, Research, Product Management, Engineering, Brand, Legal, Compliance, and Customer Experience. You’ll help design and improve product experiences from discovery through launch, experimentation, and optimization, with a focus on both thoughtful content strategy and precise UX writing. You’ll bring strong writing skills, customer empathy, and product thinking to important product work. You’ll ask thoughtful questions, explain your rationale clearly, and advocate for simple, transparent experiences that help customers make informed decisions. You’ll use content strategy, systems thinking, and UX writing to help teams create experiences that are simple, transparent, and customer-centered. You’ll also contribute to Affirm’s growing Content Design practice by sharing feedback, participating in team rituals, helping strengthen guidelines and patterns, and partnering with other content designers. This role is ideal for a collaborative, curious, and customer-oriented content designer who is ready to grow their craft while making meaningful contributions to product experiences. What You’ll Do Contribute content design to product work, shaping user flows, information architecture, content hierarchy, UX writing, and customer communications across web and native app experiences. Work cross-functionally with Product Design, Research, Product Management, Engineering, Brand, Legal, Compliance, and Customer Experience from early ideas through launch and optimization. Help teams understand customer problems, identify content and usability opportunities, and make thoughtful decisions about how product experiences should work and communicate. Write clear, accurate, concise, and human product content across in-product flows, notifications, emails, text messages, prototypes, and other customer touchpoints. Use research, experimentation, customer feedback, and data to improve content decisions, usability, and customer understanding. Participate in design sprints, critique, content reviews, and product discussions as an advocate for clarity, accessibility, and content-first design. Help strengthen Affirm’s content design practice by contributing to style guides, writing guidelines, reusable patterns, team artifacts, and shared ways of working. What We Look For 2+ years of experience in content design, UX writing, content strategy, information architecture, or a related field, with experience designing for web and native digital products. A portfolio that shows strong UX writing craft, strategic thinking, and shipped product experiences across in-app, web, or other customer touchpoints. Strong understanding of UX writing, information architecture, content hierarchy, usability, accessibility, research, experimentation, and product development. Ability to work independently on defined projects, navigate ambiguity with support, connect content decisions to customer needs and business goals, and move work forward with care. Experience collaborating with PMs, designers, researchers, engineers, legal, compliance, marketing, or brand partners to shape clear and effective product experiences. Clear communication skills, including the ability to explain rationale, invite feedback, build alignment, and advocate for the customer. Nice to have: experience in financial services, regulated industries, native app experiences, design systems, lifecycle communications, or AI-enabled content workflows. Compensation & Benefits Base Pay Grade: J Equity Grade: UK 4 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure based on a variety of factors, including location, experience, and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness, and tech spending, and benefits including 100% subsidized medical coverage, dental, and vision for you and your dependents. In addition, employees may be eligible for equity rewards offered by Affirm Holdings, Inc. GBR base pay range per year : £80 ,000 - 118,000 Location: Remote UK #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person
| Role | Content Designer II |
|---|---|
| Company | Affirm |
| Location | Remote UK |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-09 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Content Designer II at Affirm: frequently asked questions
- What is the salary for this role?
- Affirm has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Content Designer II position remote, hybrid or onsite?
- The listing marks this role as remote, with Remote UK as the location.
- What is the application deadline?
- Affirm has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Content Designer II role?
- Use the Apply button on this page. It opens the original listing on job-boards.greenhouse.io, where you submit your application with the company.
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