What is the salary for this role?

Twilio has not stated compensation in the listing. Check the original posting or ask during the application process.

Is the Executive Communications Director, Chief Product & Technology Officer position remote, hybrid or onsite?

The listing marks this role as hybrid, with Remote - US as the location.

What is the application deadline?

Twilio has not listed a fixed deadline, so apply early in case the opening is filled.

What is the required experience level for this role?

The listing requires a minimum of 10 years of experience in communications, including at least 3 years in executive communications and 5+ years in the tech industry.

Is this a remote or hybrid position?

The listing states the location is remote in the US, but also specifies the work mode as hybrid.

What is the primary focus of this position?

The role focuses on serving as a communications partner for the Chief Product & Technology Officer to elevate their voice and support innovation storytelling.

Greenhouse · Posted 16 Sept 2026

full-time

Top Company

Executive Communications Director, Chief Product & Technology Officer

Twilio · Remote - US

Twilio is a communications platform that enables businesses and developers to build personalized customer experiences through APIs for voice, messaging, video and email. The company operates with a remote‑first model, emphasizing global inclusion and a culture of connection while serving hundreds of thousands of enterprises and millions of developers worldwide. In this role, the Executive Communications Director works closely with Twilio’s Chief Product & Technology Officer to shape and amplify the executive’s voice across internal and external channels. Day‑to‑day responsibilities include drafting keynotes, blogs, press releases and social‑media content, developing thought‑leadership pieces, aligning product‑marketing and corporate communications on R&D storytelling, and supporting change‑management initiatives within the research and development organization. The position also involves building relationships with senior leaders across product, engineering and corporate teams to ensure consistent messaging that reflects Twilio’s innovation strategy and builder culture. Ideal candidates bring over a decade of communications experience, with at least three years in an executive‑communications setting and a background in the technology sector, plus proven ability to advise C‑level executives and drive strategic narratives.

executive communicationsproduct technology officerthought leadershipchange managementtech industry communicationsc-level advisingresearch and development storytellingcorporate communications

Education

Level: Bachelor's degree

Executive CommunicationsHybrid10-10 yrs experience

Notes

['Remote-first role with occasional on-site meetings']

Experience required

10-10 years experience

0 yrs10+ yrs

About the Role Twilio is seeking an Executive Communications Director to serve as the trusted communications partner for the Chief Product & Technology Officer, crafting and driving messaging that elevates the CPTO’s voice across internal and external audiences and supporting R&D leadership on innovation storytelling. Responsibilities Iterate and execute an annual executive communications strategy and plan for the CPTO; create content including keynotes, presentations, blogs, press and social media; partner with product marketing and corporate communications; propose thought‑leadership opportunities; develop content for all‑hands and other internal meetings; drive change‑management communications; build relationships with senior leaders and partners. Requirements Minimum 10 years experience in communications with at least 3 years in executive communications; 5+ years in the tech industry; experience writing for and influencing C‑level executives; strong executive presence and ability to advise on communications strategy.