Who can apply for the Principal Solution Architect, ITSM role at Servicenow?

The listing asks for Bachelor's degree; freshers are welcome.

What is the salary for this role?

Servicenow has not stated compensation in the listing. Check the original posting or ask during the application process.

Is the Principal Solution Architect, ITSM position remote, hybrid or onsite?

The listing marks this role as remote, with Dallas, us as the location.

What is the application deadline?

Servicenow has not listed a fixed deadline, so apply early in case the opening is filled.

How do I apply for the Principal Solution Architect, ITSM role?

Use the Apply button on this page. It opens the original listing on jobs.smartrecruiters.com, where you submit your application with the company.

SmartRecruiters · Posted 15 Oct 2026

full-time

Top Company

Principal Solution Architect, ITSM

Servicenow · Dallas, us

As a Principal Solution Architect specializing in ITSM at ServiceNow, the individual will be responsible for designing and overseeing the implementation of complex IT service management solutions. This role involves working closely with clients to understand their operational requirements and translating those needs into scalable, efficient technical architectures on the ServiceNow platform. The day-to-day responsibilities include leading technical workshops, providing strategic guidance on platform capabilities, and ensuring that proposed solutions align with industry best practices and organizational goals. The architect will act as a bridge between business stakeholders and technical teams, managing the end-to-end design lifecycle of ITSM workflows. This position is well-suited for a seasoned professional with deep expertise in the ServiceNow ecosystem, strong analytical problem-solving skills, and a proven track record in enterprise-level solution design. Candidates should possess a comprehensive understanding of ITIL frameworks and the ability to communicate complex technical concepts to diverse audiences effectively.

itsmsolution architectservicenowitilenterprise architecturetechnical consultingcloud platformsit operations

Education

Level: Bachelor's degree

Role	Principal Solution Architect, ITSM
Company	Servicenow
Location	Dallas, us
Type	full-time
Compensation	Not disclosed
Posted	2026-10-15
Deadline	Rolling

Typical process for this type of role

A general guide — the exact steps for this specific listing may vary; check the original posting for details.

1ApplicationSubmit your resume through the apply link.
2ScreeningRecruiter reviews your background against the role.
3AssessmentA technical test, assignment, or coding round, depending on the role.
4Interview(s)One or more rounds with the hiring team.
5OfferOffer letter with compensation and start date.

Before you apply

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