Greenhouse ·
full-timeSenior Director, Global SME Solutions Architecture
Gitlab · Remote, United States
GitLab is an intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. The Senior Director, Global SME Solutions Architecture will build and lead GitLab’s Subject Matter Expert organization, which consists of three regional teams covering Security & Compliance, Platform, Core DevSecOps, and AI & Competitive areas. This role sets the global strategy, operating model, and standards for the SME organization, aligns it with the VP of Global Solutions Architecture and the go‑to‑market plan, and creates resourcing models based on product‑level bookings and consumption targets. The director will hire, mentor, and develop regional SME Managers, establish feedback loops with Product and Engineering to shape roadmaps and launch readiness, and define engagement models with regional Solutions Architecture Senior Directors, Post‑Sales SAs, and Customer Success teams. They will also partner with sales, enablement, and product marketing to drive field readiness for new launches, leverage AI to improve team workflows, and build strong technical relationships with key customers. The position suits a transformational leader who thrives in ambiguity, has experience standing up high‑performing technical teams in fast‑growing environments, and possesses strong cross‑functional collaboration and people‑development skills.
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As the Senior Director, Global Subject Matter Expertise (SME) Solutions Architecture, you will build and lead GitLab's Subject Matter Expert organization: three regional teams in AMER, EMEA and APJ, each covering Security & Compliance, Platform, Core DevSecOps, and AI & Competitive. This team is the depth layer of GitLab's technical selling model. It wins the most complex opportunities, scales product expertise into the Account SA team, and turns field insight into product direction. This is a leader of leaders role. You will manage three regional SME Managers, not individual contributors, and develop them as leaders in their own right. The SME organization is new, so we are looking for a transformational leader who thrives in ambiguity, builds structure where none exists, and has a track record of standing up high-performing technical teams in fast-growing, evolving businesses. You will work as a peer to GitLab's regional Solutions Architecture Senior Directors and partner closely with Sales, Customer Success, Product, Engineering, Product Marketing and Sales Operations. Together you will make sure GitLab brings the right depth to the right opportunities, and that what the field learns shapes what GitLab builds next. What you'll do Set the strategy, operating model and global standards for the SME organization, aligned to the VP Global SA and GitLab's go-to-market plan. Build the resourcing model from product-level bookings and consumption targets. Size each product group by region based on where the plan needs specialist coverage. Act as the field's senior partner to Product Management and Engineering. Run a structured feedback loop that shapes roadmap, launch readiness and early-access programs. Hire, mentor and develop regional SME Managers and, through them, the full global team. Own the engagement model with the regional SA Senior Directors, Post-Sales SAs and Customer Success: triage rules, coverage thresholds, the closed-won handoff to Post-Sales SAs, and escalation paths. Create and improve upon the processes, metrics and KPIs for SME-led technical evaluations, workshops, demos and Proofs of Value. Partner with CRO staff, regional sales leaders and AVPs on product-category performance, forecast risk and competitive strategy. Partner with Enablement to drive field readiness for new product launches with Product Marketing and Enablement, including Duo Agent Platform, security and platform offerings. Build strong relationships with key customers at the technical sponsor and executive level. Use AI to change how the team works, including deal research, demo creation, PoV automation and knowledge sharing. Drive organizational transformation by finding gaps early, building structure where none exists, and leading change without waiting for top-down direction. What you'll bring 5+ years second-line leadership experience (managing managers) in Solutions Architecture, Sales Engineering or a technical specialist organization. Experience building or scaling a specialist, overlay or global SA team in enterprise SaaS, DevSecOps, security or developer tools. A record of tying technical-team design to bookings and consumption outcomes, with the data to show it. The ability to lead through ambiguity and rapid organizational change, bringing clarity and direction while strategy is still forming. Strong relationships with Product and Engineering leaders, and a history of shaping roadmap from field insight. Fluency across the software development lifecycle, application security (SAST, DAST, SCA), cloud platforms (AWS, GCP, Azure), Kubernetes and AI-assisted dev
| Role | Senior Director, Global SME Solutions Architecture |
|---|---|
| Company | Gitlab |
| Location | Remote, United States |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-07 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Senior Director, Global SME Solutions Architecture at Gitlab: frequently asked questions
- What is the salary for this role?
- Gitlab has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Senior Director, Global SME Solutions Architecture position remote, hybrid or onsite?
- The listing marks this role as remote, with Remote, United States as the location.
- What is the application deadline?
- Gitlab has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Senior Director, Global SME Solutions Architecture role?
- Use the Apply button on this page. It opens the original listing on job-boards.greenhouse.io, where you submit your application with the company.
More at Gitlab
Other jobs at Gitlab
- Solutions Architect - SLED (east) · Remote, United States
- Senior Ecosystem Operations Manager · Remote, Canada; Remote, United States
- Senior Director, Dedicated Infrastructure & Platforms · Remote, Canada; Remote, United Kingdom; Remote, United States
- Partner Program Manager · Remote, United States
- Strategic Account Executive - Chicago · Remote, United States
Explore Related Placements
// similar opportunities
You might also like
Sr. Manager, Solutions Architect SME
Gitlab
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency,...
Director, Solutions Architecture EMEA
Nebius
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports develo...
Senior Solutions Architect
Referralsuseonly
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of busine...
Staff Solutions Architect, AI Subject Matter Expert
Gitlab
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency,...
Global Solutions Architect - Cloud
Rubrik
Global Solutions Architect - Cloud About the role Rubrik Professional Services is hiring a Global Solutions Architect to serve as our most senior technical auth...
Solutions Architecture Lead
Ampeco Global
AMPECO is one of the most innovative companies in the area of electric vehicle charging infrastructure - an industry that aims to change the world by making cha...