What is the salary for this role?

Gitlab has not stated compensation in the listing. Check the original posting or ask during the application process.

Is the Staff Solutions Architect, AI Subject Matter Expert position remote, hybrid or onsite?

The listing marks this role as remote, with Remote, United States as the location.

What is the application deadline?

Gitlab has not listed a fixed deadline, so apply early in case the opening is filled.

How do I apply for the Staff Solutions Architect, AI Subject Matter Expert role?

Use the Apply button on this page. It opens the original listing on job-boards.greenhouse.io, where you submit your application with the company.

Greenhouse · Posted 16 Oct 2026

full-time

Staff Solutions Architect, AI Subject Matter Expert

Gitlab · Remote, United States

GitLab provides an integrated DevSecOps platform that helps organizations deliver software faster while maintaining security and compliance. In the Staff Solutions Architect, AI Subject Matter Expert role, the incumbent acts as the deepest technical authority for a specific product group, guiding customers through discovery, architecture design, proof‑of‑value trials and executive briefings. Daily activities include leading technical workshops, creating and refining PoV templates, collaborating with product and engineering to feed field insights into the roadmap, and coaching the broader Solutions Architecture team. The role focuses on areas such as security and compliance (GitLab Ultimate, application security, software supply‑chain security, AI governance), platform deployments (GitLab Dedicated, hybrid cloud, bring‑your‑own‑model), core DevSecOps (CI/CD, source code management) or AI‑native development (GitLab Duo Agent). Success is measured by technical win rates, booking growth, PoV conversion and the reuse of assets by account teams. The position suits senior technical professionals with extensive experience in DevSecOps, cloud or security architectures, strong communication skills, and a track record of influencing enterprise customers on complex software solutions.

staff solutions architectai subject matter expertdevsecopssecurity compliancecloud architectureai governancetechnical salesproof of value

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Subject Matter Expert (SME), you'll be the deepest technical voice in the field for one product group, helping customers make technical decisions on GitLab's most important opportunities, roughly the top 10% by size or complexity. Account Solutions Architects (Account SAs) will bring you into prioritized opportunities. The Account SA owns the opportunity; you own your product group's success within it. You'll work directly with Product and Engineering, bringing customer needs and field insights into roadmap discussions. You'll also help the wider Solutions Architecture team build expertise through reusable assets, enablement, and coaching. You'll specialize in one product group, not all four. In Security & Compliance, you'll focus on GitLab Ultimate, application security, Dependency Firewall, software supply chain security, compliance, and artificial intelligence (AI) governance. In Platform, you'll focus on GitLab Dedicated, self-managed deployments, bring your own model, and cloud and hybrid architecture. In Core DevSecOps, you'll focus on GitLab Premium, continuous integration and continuous delivery (CI/CD), source code management, Orbit, Artifact Central, and migrations. DevSecOps brings development, security, and operations together across software delivery. In AI & Competitive, you'll focus on GitLab Duo Agent Platform, agentic workflows, AI-native development, competitive displacement including GitHub, and migrations. Your success will be measured by technical win rate and bookings on SME-engaged opportunities, product-category commit attainment and consumption growth in your region, and Proof of Value (PoV) conversion rate, evaluation cycle time, and time from technical win to production use. We'll also measure how often Account SAs reuse your assets, their confidence in handling your product group without escalation, and the quality and impact of your feedback to Product. What you’ll do Act as the technical authority for your product group on prioritized opportunities, from discovery and architecture through trials and PoV evaluations. Lead technical deep dives, workshops, and executive briefings that connect product capabilities to business outcomes and explain how GitLab differs from competing solutions. Design and improve standardized PoV templates with clear, repeatable success criteria. Account SAs own the customer PoV; you'll contribute product-specific content and expertise while keeping the evaluation connected to the broader GitLab platform. Equip account teams for product launches with Product Management and Product Marketing. Build demos and talk tracks, and turn early customer wins into reference stories. Serve as the escalation point for Account SAs and Post-Sales Solutions Architects (Post-Sales SAs) on complex product questions, integrations, and objections. Hand off PoV success criteria and architecture decisions to the Post-Sales SA with the account team when an opportunity closes. Stay involved until the customer's first production workload uses the product, and support complex accounts when Post-Sales SAs bring you in to drive adoption and consumption. Bring structured field feedback, competitive insights, and customer requirements to Product Management and Engineering with the wider SME team. Help manage early-access and design-partner programs, and represent GitLab through customer events, conferences, industry working groups, and published content. Build reference architectures, demo environments, competitive battlecards, PoV playbooks, and enablement content so account teams can handle more opportunities without y

Role	Staff Solutions Architect, AI Subject Matter Expert
Company	Gitlab
Location	Remote, United States
Type	full-time
Compensation	Not disclosed
Posted	2026-10-16
Deadline	Rolling

Typical process for this type of role

A general guide — the exact steps for this specific listing may vary; check the original posting for details.

1ApplicationSubmit your resume through the apply link.
2ScreeningRecruiter reviews your background against the role.
3AssessmentA technical test, assignment, or coding round, depending on the role.
4Interview(s)One or more rounds with the hiring team.
5OfferOffer letter with compensation and start date.

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