Greenhouse ·
full-timeSenior Manager, Sales Operations
Dropbox · Remote - US: Select locations
Education
- Level: Bachelor's degree
Key Skills
Notes
['Remote - US: Select locations']
About the Role We are looking for a data-driven, systems‑thinking Sales Operations Manager to lead our regional Sales Operations team and own Sales Operations for NAMER. The role partners with sales leadership, drives process clarity, pipeline health, forecasting hygiene and cross‑functional governance using AI and automation. Responsibilities Lead the regional Sales Operations team, managing Sales Operations Managers for EMEA and APJ while owning NAMER operations. Establish consistent standards across regions, ensure forecasting, pipeline management, business reviews and planning align with global operating model. Partner with Chief Business Officer, GTM Strategy & Programs, Sales Strategy, Systems, Analytics, Compensation, Finance and Enablement to automate workflows and improve operations. Own territory management, account segmentation, quota allocation, CRM QA, SFDC hierarchy, pipeline inspection and executive reporting. Requirements Strong analytical and data‑driven mindset with experience in AI‑enabled automation, Salesforce (SFDC) administration, forecasting, pipeline management and business analytics. Proven leadership in managing cross‑regional teams and driving operational excellence. Excellent communication and stakeholder management skills.
Senior Manager, Sales Operations: role and responsibilities
- Lead the regional Sales Operations team and manage Sales Operations Managers for EMEA and APJ while owning NAMER operations.
- Establish consistent standards across regions to align forecasting, pipeline management, business reviews and planning with the global operating model.
- Partner with the Chief Business Officer, GTM Strategy & Programs, Sales Strategy, Systems, Analytics, Compensation, Finance and Enablement to automate workflows and improve operations.
- Own territory management, account segmentation, quota allocation, CRM QA, SFDC hierarchy, pipeline inspection and executive reporting.
- Drive process clarity and cross‑functional governance using AI and automation throughout the sales organization.
Skills for this role
| Role | Senior Manager, Sales Operations |
|---|---|
| Company | Dropbox |
| Location | Remote - US: Select locations |
| Compensation | Not disclosed |
| Posted | 2026-09-23 |
| Deadline | Rolling |
How to prepare for the Senior Manager, Sales Operations role
- Prepare concrete examples of AI‑enabled automation projects you have led in sales operations.
- Demonstrate deep expertise in Salesforce administration, including CRM QA, hierarchy management and pipeline inspection.
- Show measurable results from forecasting and pipeline management initiatives, highlighting accuracy improvements.
- Be ready to discuss how you have managed cross‑regional teams and collaborated with senior stakeholders such as finance and compensation groups.
Common mistakes to avoid
- Listing generic sales experience without data‑driven results – instead quantify your impact with metrics.
- Mentioning Salesforce without specifying admin or automation work – clarify your hands‑on SFDC responsibilities.
- Overlooking cross‑regional leadership examples – provide clear stories of managing teams across EMEA, APJ and NAMER.
Resume keywords for this listing
Terms the listing itself uses. Include the ones you can back with a project or experience.
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4More at Dropbox
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