Greenhouse ·
full-timeSenior Technical Solutions Specialist
Dropbox · Remote - Australia: Select locations
Dropbox is a technology company focused on cloud storage, file synchronization, and collaborative workspace solutions. As a Senior Technical Solutions Specialist, you will act as a bridge between the company's technical capabilities and the specific business needs of enterprise clients. Your day-to-day responsibilities involve leading technical discovery sessions, designing integrated workflows, and conducting proofs of concept to validate how the platform fits into a customer's existing environment. A significant portion of this role requires hands-on work with REST APIs and scripting languages to build custom integrations that solve complex technical challenges. You will collaborate closely with sales and channel teams to support the entire sales cycle, from initial requirements gathering to deployment planning and final handover. This position is well-suited for experienced professionals with a background in sales engineering or professional services who possess both deep technical expertise in SaaS, identity management, and networking, and the communication skills necessary to articulate technical value to diverse stakeholders, including IT teams and senior executives.
Education
- Level: Bachelor's degree
Key Skills
Notes
['Remote work', 'Travel required', '6+ years experience required']
Experience required
6-6 years experienceAbout the Role The Dropbox Sales and Channel team helps organisations transform how they work through technology. As a Solutions Consultant you combine technical depth with commercial judgement to help customers evaluate and adopt Dropbox products, focusing on API experience, integrations and technical solution design. Responsibilities Partner with Direct Sales and Channel teams to translate customer business and technical requirements into secure, practical solutions using Dropbox products and third‑party integrations. Lead technical discovery, demonstrations, pilots and proofs of concept with customer technical teams. Design, build and validate API‑based integrations and tailored workflows. Deliver technical enablement and training to Sales Representatives, Account Managers and channel partners. Document solutions and ensure effective handover to Customer Success and Channel teams. Bring customer feedback to Dropbox Product teams. Travel to customer sites, conferences and events as required. Requirements 6+ years of experience as a Sales Engineer, Solutions Consultant or comparable technical role. Hands‑on experience using REST APIs and at least one programming or scripting language. Strong expertise in SaaS applications, cloud‑hosted and on‑premises integrations. Experience with identity management and authentication technologies such as Okta, Azure AD, Active Directory and SAML 2.0. Understanding of security and networking technologies including CASBs, SIEMs and DLPs. Preferred experience with API‑led SaaS platforms, data platforms, cloud infrastructure, cloud storage (e.g., Amazon S3), and media/entertainment, AI or security use cases.
Skills for this role
Required skills
Also mentioned in the listing
| Role | Senior Technical Solutions Specialist |
|---|---|
| Company | Dropbox |
| Location | Remote - Australia: Select locations |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-20 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4More at Dropbox
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