Greenhouse ·
full-timeFulfillment Operations Specialist
Faire · Chicago, IL
About Faire Faire is a technology wholesale platform built on the belief that the future is local. Independent retailers around the globe collectively represent a multi-hundred-billion-dollar wholesale market that has historically been fragmented and offline. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so businesses can grow and local communities can thrive. We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours. About this role We’re looking for a strong operator to help scale and execute brand onboarding and inbound process for Fulfilled by Faire (FbF) . In this role, you’ll own the end-to-end brand onboarding process — from the moment brands join FbF through activation — and be accountable for the key performance indicators that drive brand success and program growth. You’ll operate at the center of the onboarding experience, serving as the primary point of coordination between Faire, brands, and warehouse partners to ensure brands get live quickly and are set up for long-term success. This role requires strong execution, sound business judgment, comfort operating in ambiguity, and the ability to solve complex problems through influence rather than authority. As the program scales, you’ll partner closely with Product, Fulfillment, and CX teams to reduce onboarding time, streamline processes, and help define product roadmap priorities that remove friction and enable brands to activate faster. You’ll leverage data and operational insights to anticipate risks, identify qualitative issues early, and continuously improve onboarding workflows at scale. What you’ll do Own inventory inbound and exception process throughout entire brand lifecycle Own the end-to-end onboarding experience for brands joining Fulfilled by Faire, from initial kickoff through activation and post-launch stabilization Serve as the primary point of communication between Faire, brands, and warehouse partners to ensure operational readiness and alignment Track onboarding progress across multiple workstreams, proactively identifying risks, delays, and quality issues Leverage data and operational metrics to anticipate qualitative issues and drive informed decision-making Partner cross-functionally with Product, Fulfillment, and CX teams to resolve issues and improve onboarding workflows Influence outcomes without direct authority while balancing brand needs with operational constraints Contribute to the continuous improvement of onboarding processes, documentation, and internal tooling Support brands post-onboarding to ensure ongoing success and a high-quality fulfillment experience Qualifications Minimum qualifications 3+ years of experience in operations, supply chain, fulfillment, marketplace operations, or a related field Prior hands-on experience with physical goods fulfillment and warehousing operations Experience in scaling warehouse operations built on strong foundations (5S, Poka Yoke, Andon, Kaizen and standard work) Strong business acumen Experience working directly with brands, merchants, or partners across a variety of roles and seniority levels Demonstrated ability to solve complex problems through influence rather than authority Strong execution skills, high ownership mindset, and self-driven work style Comfort operating in ambiguous, fast-moving environments Preferred qualifications Prior experience with high quality warehouse receiving operations Prior experience onboarding sellers or merchants onto a marketplace or fulfillment program Working knowledge of WMS and comfort using data to answer operational questions Experience scaling or improving operational processes in a high-growth environment Prior online marketplace experience Salary Range Chicago: The pay range for this role is $92,000 to $ 126,500 per year. This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future. Please note: This role is 100% in-person and requires full-time, on-site attendance at our Elwood, Illinois facility. Hybrid Faire employees currently go into the office 3 days per week on Tuesdays, Thursdays, and a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting. Why you’ll lov
| Role | Fulfillment Operations Specialist |
|---|---|
| Company | Faire |
| Location | Chicago, IL |
| Type | internship |
| Compensation | Not disclosed |
| Posted | 2026-09-18 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Fulfillment Operations Specialist at Faire: frequently asked questions
- What is the salary for this role?
- Faire has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Fulfillment Operations Specialist position remote, hybrid or onsite?
- The listing gives Chicago, IL as the location and does not state a work mode.
- What is the application deadline?
- Faire has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Fulfillment Operations Specialist role?
- Use the Apply button on this page. It opens the original listing on boards.greenhouse.io, where you submit your application with the company.
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