Greenhouse ·
full-timeFuture Opportunities: Sales Onboarding Advocate
Gusto · Atlanta, GA - Hybrid; Denver, CO - Hybrid; Phoenix, AZ - Hybrid
Gusto is a company focused on supporting the small business economy by providing integrated tools for payroll, health insurance, 401(k) administration, and human resources. As a Sales Onboarding Advocate, you will serve as a primary contact for small business owners, guiding them through the complex initial setup of their payroll and HR systems. Your daily responsibilities involve managing a queue of customer inquiries via phone and email, troubleshooting tax and compliance discrepancies in real time, and configuring specific policies like PTO and overtime. You will also act in a consultative capacity, identifying opportunities to introduce clients to additional services such as health insurance and workers' compensation. This role requires a blend of technical problem-solving and sales acumen, making it suitable for candidates interested in building a career in technical sales, implementations, or solutions engineering. You will be expected to utilize AI tools to streamline workflows and provide feedback on system efficiencies. The position is ideal for individuals who are detail-oriented, comfortable navigating complex regulatory environments, and capable of managing high-volume customer interactions effectively.
Education
- Level: Bachelor's degree
Key Skills
About the Role This internship blends technical problem‑solving with sales and customer service. After training you will help small‑business owners set up payroll and HR, enter past information, catch setup mistakes, and guide them through state and federal tax guidelines. Responsibilities Handle high‑volume customer conversations via phone and email. Own and manage your ticket queue like a sales pipeline. Identify and position plan upgrades and cross‑sell health insurance, workers’ comp, and 401(k). Diagnose tax discrepancies, troubleshoot state portals, and ensure compliance. Configure sick time, PTO, and overtime policies. Collaborate with risk and specialist teams for handoffs. Use AI‑powered tools daily to improve workflows and provide feedback.
Skills for this role
Required skills
Also mentioned in the listing
| Role | Future Opportunities: Sales Onboarding Advocate |
|---|---|
| Company | Gusto |
| Location | Atlanta, GA - Hybrid; Denver, CO - Hybrid; Phoenix, AZ - Hybrid |
| Compensation | Not disclosed |
| Posted | 2026-09-29 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Future Opportunities: Sales Onboarding Advocate at Gusto: frequently asked questions
- Who can apply for the Future Opportunities: Sales Onboarding Advocate role at Gusto?
- The listing asks for Bachelor's degree; freshers are welcome.
- What skills does the Future Opportunities: Sales Onboarding Advocate role require?
- The listing highlights Payroll, Tax compliance, Customer service, Sales, AI tools. Show each of these in a project or past role on your resume.
- What is the salary for this role?
- Gusto has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Future Opportunities: Sales Onboarding Advocate position remote, hybrid or onsite?
- The listing marks this role as hybrid, with Atlanta, GA - Hybrid; Denver, CO - Hybrid; Phoenix, AZ - Hybrid as the location.
- What is the application deadline?
- Gusto has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Future Opportunities: Sales Onboarding Advocate role?
- Use the Apply button on this page. It opens the original listing on job-boards.greenhouse.io, where you submit your application with the company.
More at Gusto
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