What is the salary for this role?

Servicenow has not stated compensation in the listing. Check the original posting or ask during the application process.

Is the Technical Program Manager, Forward Deployed Engineering- Applied AI position remote, hybrid or onsite?

The listing gives Santa Clara, us as the location and does not state a work mode.

What is the application deadline?

Servicenow has not listed a fixed deadline, so apply early in case the opening is filled.

SmartRecruiters · Posted 13 Oct 2026

full-time

Top Company

Technical Program Manager, Forward Deployed Engineering- Applied AI

Servicenow · Santa Clara, us

ServiceNow is a cloud‑based enterprise software company that provides workflow and IT service management platforms for large organizations. As a Technical Program Manager in the Forward Deployed Engineering – Applied AI group, you would be responsible for planning, executing, and delivering AI‑focused projects that are embedded directly with customers. The role typically involves defining project scope, creating timelines, coordinating cross‑functional engineering, data science, and product teams, and managing risks and dependencies. You would act as the primary liaison between internal technical teams and external stakeholders, ensuring that AI solutions meet client requirements and are integrated into ServiceNow’s broader product ecosystem. The day‑to‑day work includes tracking milestones, facilitating agile ceremonies, preparing status reports, and driving decisions that keep projects on schedule and within quality standards. The position suits candidates with several years of program or project management experience in technology, a solid understanding of applied AI or machine learning concepts, strong communication skills, and the ability to work in a fast‑paced, customer‑centric environment.

technical program managerforward deployed engineeringapplied aiprogram managementai solutionscloud softwarestakeholder coordinationagile methodologyproject delivery

Education

Level: Bachelor's degree

Role	Technical Program Manager, Forward Deployed Engineering- Applied AI
Company	Servicenow
Location	Santa Clara, us
Type	full-time
Compensation	Not disclosed
Posted	2026-10-13
Deadline	Rolling

Typical process for this type of role

A general guide — the exact steps for this specific listing may vary; check the original posting for details.

1ApplicationSubmit your resume through the apply link.
2ScreeningRecruiter reviews your background against the role.
3AssessmentA technical test, assignment, or coding round, depending on the role.
4Interview(s)One or more rounds with the hiring team.
5OfferOffer letter with compensation and start date.

Before you apply

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Read the full job description and eligibility criteria
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Notice period and expected compensation, in case it comes up

Technical Program Manager, Forward Deployed Engineering- Applied AI at Servicenow: frequently asked questions

Who can apply for the Technical Program Manager, Forward Deployed Engineering- Applied AI role at Servicenow?: The listing asks for Bachelor's degree; freshers are welcome.
What is the salary for this role?: Servicenow has not stated compensation in the listing. Check the original posting or ask during the application process.
Is the Technical Program Manager, Forward Deployed Engineering- Applied AI position remote, hybrid or onsite?: The listing gives Santa Clara, us as the location and does not state a work mode.
What is the application deadline?: Servicenow has not listed a fixed deadline, so apply early in case the opening is filled.
How do I apply for the Technical Program Manager, Forward Deployed Engineering- Applied AI role?: Use the Apply button on this page. It opens the original listing on jobs.smartrecruiters.com, where you submit your application with the company.

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