Investigation Specialist [eng], KYC

Amazon is a global e-commerce and technology company focused on providing a vast selection of products to customers worldwide. As an Investigation Specialist focusing on KYC, the role involves performing critical checks to verify customer identities and ensure compliance with regulatory standards within the e-commerce and payments ecosystem. Daily responsibilities include reviewing account documentation, identifying potential risks, and conducting thorough investigations to maintain the integrity of the platform. The position requires a high level of attention to detail and the ability to process information accurately while adhering to established operational procedures. This role is well-suited for candidates who have prior experience in customer service, payments, or e-commerce environments and possess strong proficiency in Microsoft Office applications. Applicants must be comfortable working in a fast-paced setting that requires flexibility regarding shift timings, including potential weekend, night, or holiday work. Strong written and verbal communication skills in English are essential for effectively documenting findings and collaborating within the team to support the company's commitment to secure and reliable service.