Company Careers ·
full-timeSupport Ops Specialist, Support Operations (level 3)
Amazon · Hyderabad, Telangana, IND
Amazon operates a global e-commerce and technology platform that includes services such as retail, cloud computing, digital streaming and artificial intelligence. The Support Ops Specialist role within the Fulfillment by Amazon (FBA) Support Operations team focuses on handling data-related tasks that help sellers manage inventory, order fulfillment and customer inquiries. Day-to-day activities likely involve reviewing and processing seller data, updating records in internal systems, using Microsoft Office tools to generate reports, and responding to routine queries about payments, returns or shipment status. The position requires working flexible shifts, which may include evenings, weekends or holidays, and collaborating with cross-functional teams to ensure smooth FBA operations. Candidates with at least one year of customer-service experience, fluency in English, solid MS Office skills, and exposure to payments or e-commerce environments are a good fit. A completed graduation or equivalent qualification is expected, and the role is based in Amazon’s Hyderabad site.
Education
- Level: Bachelor's degree, Diploma
Key Skills
Notes
['Flexible schedule including weekends, nights, and holidays']
Experience required
1-1 years experienceAbout the Role Amazon is seeking highly motivated Machine Learning Data associates for its Fulfillment by Amazon’s (FBA) Support Operations site in Bangalore. Requirements 1+ years of customer service experience Speak, write, and read fluently in English Experience with Microsoft Office products and applications Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Experience in payments or e-commerce Complete graduation High school diploma or equivalent
Skills for this role
Required skills
Also mentioned in the listing
| Role | Support Ops Specialist, Support Operations (level 3) |
|---|---|
| Company | Amazon |
| Location | Hyderabad, Telangana, IND |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-12 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4About Amazon
Amazon is a company that operates across various industries, focusing on how customers shop, stream, eat, connect, and live. The organization maintains a global workforce that spans from warehouse operations to corporate headquarters. Driven by a culture of customer obsession, the company engages in projects designed to innovate and impact the future. Amazon functions as an equal opportunity employer and maintains operations through its corporate entity, Amazon.com, Inc. and its affiliates.
More at Amazon
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