Company Careers ·
full-timeLead Business Analyst
Mastercard · Pune
Mastercard operates as a global technology company in the payments industry, facilitating secure digital transactions across more than 200 countries. The Revenue Operations & Enablement team is seeking a Lead Business Analyst to oversee critical financial systems, specifically the Contra Revenue Systems and the FundApp platform. In this role, you will serve as the primary liaison between finance stakeholders and technology teams, ensuring that business requirements are clearly translated into technical specifications. Daily responsibilities include managing system enhancements, coordinating user acceptance testing, performing root cause analysis for production issues, and maintaining comprehensive documentation. You will also play a key role in ensuring SOX and audit compliance while driving continuous improvement initiatives to optimize platform performance. This position is well-suited for an analytical professional with significant experience in managing enterprise-level financial or operational systems. The ideal candidate possesses a strong consulting mindset, the ability to manage competing priorities across multiple projects, and the technical proficiency to bridge the gap between complex financial processes and software development lifecycles.
Education
- Level: Bachelor's degree
Key Skills
About the Role Lead Business Analyst for the Revenue Operations & Enablement team supporting Contra Revenue Systems (CRS) and FundApp platforms. Acts as the liaison between Finance stakeholders and Technology, driving structured intake, clear requirements, prioritization, release readiness, UAT coordination, production support, issue triage, documentation, reporting oversight, and continuous improvement. Responsibilities Serve as primary BA and platform liaison for FundApp and CRS. Manage system enhancements, projects, strategy inputs, setup/configuration, and application support. Translate business needs into business and technical requirements, process flows, user stories, acceptance criteria, reporting needs, and decision documentation. Partner with business users for application overviews, new functionality explanations, automation assessments, and user training. Collaborate with technical teams to facilitate issue resolution and align delivery plans. Provide ongoing production support including problem management, root cause analysis, ticket logging, impact communication, status updates, and escalations. Lead evaluation of new capabilities, process improvements, and workflow changes. Coordinate UAT, regression testing, business validation, release communications, patching/upgrades, and post‑implementation checks. Maintain configuration, process, training, and decision documentation. Support SOX and audit compliance through control documentation and testing. Drive continuous improvement by identifying manual work, data quality gaps, reporting limitations, control risks, and training needs. Requirements Advanced business analysis experience supporting enterprise platforms, preferably in Finance, Accounting, Revenue Operations, Fund Administration, billing, order‑to‑cash, or rebates/incentives. Strong project management discipline and consulting mindset. Excellent communication skills and ability to manage priorities across multiple projects. Eligibility Hold a Master’s degree.
Skills for this role
Required skills
Also mentioned in the listing
| Role | Lead Business Analyst |
|---|---|
| Company | Mastercard |
| Location | Pune |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-27 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Lead Business Analyst at Mastercard: frequently asked questions
- Who can apply for the Lead Business Analyst role at Mastercard?
- The listing asks for Bachelor's degree; freshers are welcome.
- What skills does the Lead Business Analyst role require?
- The listing highlights Business Analysis, Project Management, UAT, Production Support, Issue Management, Documentation, Reporting, SOX Compliance, Audit Compliance. Show each of these in a project or past role on your resume.
- What is the salary for this role?
- Mastercard has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Lead Business Analyst position remote, hybrid or onsite?
- The listing gives Pune as the location and does not state a work mode.
- What is the application deadline?
- Mastercard has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Lead Business Analyst role?
- Use the Apply button on this page. It opens the original listing on mastercard.wd1.myworkdayjobs.com, where you submit your application with the company.
More at Mastercard
Other jobs at Mastercard
Explore Related Placements
// similar opportunities
You might also like
Business Support Analyst
Zscaler
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platfo...
Senior Analyst, Risk Management
Mastercard
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sust...
Senior Analyst, Finance Business Partner
Mastercard
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sust...
GBSC Risk & Control Senior Analyst
Mastercard
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sust...
Senior Systems Analyst
Mastercard
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sust...
Data Scientist - Business Analytics
Spotify
We are looking for a Data Scientist to join the Business Analytics team within Spotify’s Business Strategy and Insights organization. Our team tackles some of S...