Lever ·
full-timeLending Operations & Partnerships - AM - Merchant Lending
Paytm · Mumbai, Maharashtra
Paytm is a leading mobile payments and financial services distribution company focused on integrating small businesses into the mainstream economy through digital technology. This role, based in Mumbai, centers on the merchant lending vertical, where the assistant manager will oversee the end-to-end lending lifecycle. Day-to-day responsibilities include managing loan processing operations, tracking daily transactions, and identifying bottlenecks to ensure seamless execution. A significant portion of the work involves maintaining relationships with external lending partners, banks, and NBFCs, while coordinating internally with product, technology, risk, and credit teams. The position requires the preparation of MIS reports and the analysis of key performance indicators to drive process improvements. This role is well-suited for a professional with two to four years of experience in the fintech, banking, or NBFC sectors who possesses strong analytical skills and the ability to manage complex operational workflows. Candidates should be comfortable working in a fast-paced environment where cross-functional collaboration is essential to scaling digital credit solutions for millions of merchants.
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role: We are looking for a proactive and detail-oriented professional to manage day-to-day lending operations, coordinate with internal stakeholders, and ensure smooth and timely loan processing. The ideal candidate should have a good understanding of the lending lifecycle, strong problem-solving skills, and the ability to manage multiple operational tasks efficiently. Role Overview We are looking for a proactive and detail-oriented professional with 2–4 years of experience in lending operations, preferably within the fintech, banking, or NBFC industry. The role involves managing lending partner relationships, overseeing day-to-day operational activities, and ensuring seamless coordination between internal stakeholders and external partners to drive efficient business operations. Key Responsibilities -Lending Operations: Manage day-to-day lending activities, ensuring the smooth and timely processing of loan applications and transactions. -Operational Monitoring: Track daily operations, monitor pending cases, identify bottlenecks, and ensure timely resolution of operational issues. -Partner Management: Coordinate with lending partners, banks, and NBFCs to ensure smooth business operations and timely issue resolution. -Stakeholder Coordination: Collaborate with internal teams, including Product, Technology, Sales, Risk, and Credit, to streamline processes and address operational challenges. -MIS & Reporting: Maintain daily operational trackers, prepare MIS reports, and monitor key performance indicators to track business performance. -Process Improvement: Identify operational gaps and recommend improvement Why join us 1. A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360-degree feedback from your peer teams on your support of their goals 4. Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
| Role | Lending Operations & Partnerships - AM - Merchant Lending |
|---|---|
| Company | Paytm |
| Location | Mumbai, Maharashtra |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-22 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Lending Operations & Partnerships - AM - Merchant Lending at Paytm: frequently asked questions
- What is the salary for this role?
- Paytm has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Lending Operations & Partnerships - AM - Merchant Lending position remote, hybrid or onsite?
- The listing gives Mumbai, Maharashtra as the location and does not state a work mode.
- What is the application deadline?
- Paytm has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Lending Operations & Partnerships - AM - Merchant Lending role?
- Use the Apply button on this page. It opens the original listing on jobs.lever.co, where you submit your application with the company.
More at Paytm
Other jobs at Paytm
- Field Sales - Team Lead - MCA- South · Hyderabad, Telangana
- HR Business Partner - Noida · Noida, Uttar Pradesh
- IT Audit · Noida, Uttar Pradesh
- Zonal Collection Manager- Jaipur- Lending Collections · Jaipur, Rajasthan
- Product Management - AI Payments · Noida, Uttar Pradesh
Internships at Paytm
- Talent Acquisition Intern - IT Recruitment · Noida, Uttar Pradesh
Explore Related Placements
// similar opportunities
You might also like
Operations Manager, Strategic Partnerships
Cloudflare
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of ...
Partner Strategy And Operations Manager, APJ
Okta
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure th...
Audit Operations Lead
Anthropic
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for s...
Growth Management - Merchant Lending (am/dm)
Paytm
About Us: Paytm is India’s leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution, Paytm builds tec...
Strategic Partnerships Lead / Director
Cloudflare
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of ...
Accountant Partnerships Manager
Brex
Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corpo...