Greenhouse ·
contractManager, Inside Sales (singapore)
Figma · Singapore
Figma is a design and collaboration platform that enables teams to brainstorm, prototype, and iterate on product ideas in real time. As a Manager of Inside Sales based in Singapore, you will lead a team of Inside Sales Representatives and Senior Inside Sales Representatives focused on the APAC region. Your primary responsibility involves managing the full customer lifecycle, including inbound demand, renewals, expansion opportunities, and account coverage. You will be expected to drive performance metrics such as NRR, GRR, and pipeline health while providing consistent coaching, career development, and mentorship to your team. The role requires active participation in forecasting, deal inspection, and the refinement of sales playbooks to ensure operational consistency across diverse markets. You will collaborate closely with regional sales leadership, customer success, and cross-functional teams to align on strategy and execution. This position is well-suited for a candidate with significant experience in B2B SaaS sales and people leadership who possesses a strong analytical mindset, expertise in Salesforce, and the ability to scale sales operations within a complex, fast-growing regional environment.
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Manager of Inside Sales, you’ll lead a high-performing team of Inside Sales Representatives and Senior Inside Sales Representatives supporting customers across APAC. Your team will manage a range of customer motions, including inbound demand, unassigned accounts, renewals, expansion opportunities, and coverage for complex or multi-org accounts. You’ll ensure a best-in-class customer experience while driving predictable retention and growth outcomes. You’ll play a key leadership role in scaling our Inside Sales organization across a diverse and fast-growing region. You’ll build an inclusive, high-performance culture rooted in coaching, collaboration, and accountability, while partnering closely with regional Sales leaders, Customer Success, and cross-functional teams to strengthen customer coverage, forecast accuracy, and execution. This is a full-time role based in our Singapore hub. What you'll do at Figma: Hire, onboard, and coach Inside Sales Representatives and Senior Inside Sales Representatives, providing consistent 1:1s, career development, and skill-based coaching Own team performance across retention and growth motions, monitoring key metrics including NRR, GRR, expansion, churn, contraction, pipeline health, and forecast accuracy Lead forecasting, pipeline reviews, and deal inspection to drive accuracy, consistency, and timely execution across the region Use customer and business data to identify risks and growth opportunities, coaching the team to act early and strategically Coach to and continuously improve playbooks across inbound demand, unassigned accounts, renewals, expansion opportunities, and complex account coverage Partner with regional Sales Managers, GTM leadership, Sales Operations, Deal Desk, Legal, and Finance to align on customer strategy, account coverage, and execution Act as a senior-level sponsor for complex or high-value opportunities, navigating escalations while championing strong data hygiene, pipeline velocity, and forecast predictability Identify differences across APAC markets and help evolve the regional coverage model as the organization scales We'd love to hear from you if you have: 5+ years of experience in B2B SaaS sales, account management, or renewals, including 2+ years of people leadership experience Proven success managing and developing emerging and mid-level sellers to exceed retention and growth targets Experience leading teams across multiple markets or operating within a complex regional environment Strong cross-functional collaboration skills, with the ability to build trust and alignment across Sales, Marketing, and Operations Strong sales and operational expertise across discovery, negotiation, forecasting, pipeline inspection, and data-driven decision-making, with experience using Salesforce and related tools and a solid understanding of SaaS metrics such as GRR, NRR, and expansion rate While it's not required, it's an added plus if you also have: Track record of helping build or scale a regional Inside Sales or renewals organization Background leading teams or supporting customers across APAC At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to
| Role | Manager, Inside Sales (singapore) |
|---|---|
| Company | Figma |
| Location | Singapore |
| Compensation | Not disclosed |
| Posted | 2026-09-22 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Manager, Inside Sales (singapore) at Figma: frequently asked questions
- What is the salary for this role?
- Figma has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Manager, Inside Sales (singapore) position remote, hybrid or onsite?
- The listing gives Singapore as the location and does not state a work mode.
- What is the application deadline?
- Figma has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Manager, Inside Sales (singapore) role?
- Use the Apply button on this page. It opens the original listing on boards.greenhouse.io, where you submit your application with the company.
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- Phd Intern, AI Applied Scientist (2027) · San Francisco, CA • New York, NY
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