Greenhouse ·
full-timeOperations Engineer, Netskope Newedge Government
Netskope · United States
Netskope is a provider of cloud security and networking solutions that protect data, applications and AI workloads in real time across its global NewEdge network. The Operations Engineer role on the Netskope NewEdge Government team focuses on maintaining the reliability of government‑accredited infrastructure. Day‑to‑day tasks include troubleshooting Linux‑based systems and applications, managing support tickets, planning and executing scheduled maintenance, coordinating with internal service owners to diagnose root causes, estimating effort for changes, and participating in an on‑call rotation to address issues outside normal business hours. The position requires U.S. citizenship and physical residence in the United States, at least three years of hands‑on Linux system administration, three years of network administration experience, and scripting ability in Shell, Python or similar languages. Familiarity with switching, routing, load‑balancing and large‑scale service operation is expected, and an active U.S. Secret clearance is a bonus. Candidates with a bachelor’s degree in Computer Science or equivalent experience are encouraged to apply.
Join the Future of Security at Netskope Netskope (NASDAQ: NTSK) is a leader in modern security and networking for the cloud and AI era. We secure and accelerate cloud, data, and AI in real time, everywhere. Thousands of customers, including more than 30 of the Fortune 100, trust the Netskope One platform, its Zero Trust Engine, and the powerful NewEdge network to gain full visibility and control without performance trade-offs. At Netskope, our technology is driven by our greatest strength: our people. We believe that belonging powers innovation, and success is both personal and organizational. We embrace differences in gender, ethnicity, beliefs, ability, and identity, creating an environment where every voice is heard and respected. We empower our employees to bring their authentic selves to work, grow their careers through continuous education and mentorship, and lead with transparency and curiosity. Join a team where you belong, where you are encouraged to be an entrepreneur, and where together, we continue to redefine the landscape of security. Visit Careers at Netskope to learn more. Follow us on LinkedIn and Instagram . About the role As an Operations Engineer on the Netskope NewEdge Government (NNG) team, you'll be the go-to person for keeping everything running smoothly. You'll handle planned maintenance and troubleshoot application or infrastructure issues in our government-accredited environments. Your main goal? Make sure we stick to high standards and maximize uptime for our customers. You'll work closely with team members across different fields to plan, schedule, carry out, and check production changes. If you have great attention to detail and love taking ambiguous problems and turning them into clear, smooth processes, you'll fit right in! What you will be doing Troubleshooting Linux-based infrastructure or applications issues, escalating when necessary. Managing tickets by logging issues and assigning them based on priority and severity. Planning, executing, and communicating system and network maintenances. Engaging and coordinating with internal service owning teams to identify root causes. Estimating effort for your tasks and helping with prioritization and release planning. Keeping an eye out for active defects and communicating them early to maintain uptime and performance. Join the on-call rotation to help resolve application issues outside of standard business hours. Required skills and experience US citizenship and physical residence in the US (required by federal government guidelines). At least 3 years of hands-on Linux system administration experience. At least 3 years of network administration experience. Scripting skills in Shell, Python, or similar languages are a big plus. Solid grasp of basic switching, routing, load balancing, and running operating systems or services at scale. A proven track record of juggling multiple tasks effectively in a fast-moving environment. Strong familiarity with Linux/Unix platform administration. Bonus points if you hold an active US Secret clearance or are willing and able to obtain one. Education Bachelor's degree in Computer Science or a related field, or equivalent real-world experience. Compensation: At Netskope, salary is one component of our competitive total rewards package. The salary range for this position is as listed below. This is a national range. For purposes of complying with applicable laws, the range applies to candidates in California, Colorado, Illinois, Maryland, New York, Washington, and other states. The successful candidate’s starting pay will also be determined based on job-related skills, experience, qualifications, location, and market conditions. For all sales roles, the posted salary range is the On Target Earnings (OTE) range for the role, which is the sum of base salary and target commission amount at 100% goal achievement. In addition to salary, candidates may be eligible for other forms of compensation such as participation in a bonus plan (for non-sales roles) and a stock award program. Candidates may also be eligible for a comprehensive health plan and other benefits that can be reviewed at Netskope Benefits site . Salary Range $75,000 — $147,000 USD Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate. Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to Netskope's Privacy Policy for more details. The application win
| Role | Operations Engineer, Netskope Newedge Government |
|---|---|
| Company | Netskope |
| Location | United States |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-07 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4About Netskope
Netskope is a company based in Santa Clara, USA, that provides modern security and networking solutions for the cloud and AI era. The company offers the Netskope One platform, which focuses on security and network convergence through Secure Access Service Edge (SASE) and Security Service Edge (SSE) architectures. Its product portfolio includes tools for web and cloud security, data protection, AI security, and networking, such as Secure SD-WAN and Zero Trust Network Access. Netskope serves a wide range of industries, including financial services, healthcare, manufacturing, retail, and the public sector, helping organizations modernize access, replace traditional VPNs, and secure managed and unmanaged cloud services.
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