Greenhouse ·
full-timeSr. Lead Martech & AI Solutions Architect
Klaviyo · San Francisco, CA
Klaviyo is a company operating in the marketing technology space, focused on empowering creators to manage their own data and customer relationships. As a Senior Lead MarTech & AI Solutions Architect, you will serve as an individual contributor responsible for designing and building the end-to-end architecture of the company's internal marketing systems. Your day-to-day work involves creating a centralized marketing hub that encompasses the entire lifecycle, from initial budget planning and lead intake to campaign execution and performance analysis. You will be tasked with embedding AI-driven capabilities, such as predictive scoring and generative automation, directly into these workflows to improve conversion and ROI. This role requires deep technical ownership, as you will manage complex integrations between platforms like HubSpot, Salesforce, and NetSuite. The ideal candidate is a seasoned professional with over a decade of experience in MarTech, possessing a strong background in architecting scalable systems and connecting cross-functional data streams. You should be comfortable acting as a technical advisor who can translate business requirements into robust, automated architectural solutions that support long-term growth and operational efficiency.
Education
- Level: Bachelor's degree
Key Skills
Experience required
10-10 years experienceAbout the Role Klaviyo is seeking a Sr. Lead MarTech & AI Solutions Architect — an individual contributor role responsible for designing and building end‑to‑end architecture of marketing data flow, embedding AI and automation to accelerate the journey. Responsibilities Design and build AI‑powered marketing capabilities, including generative AI, predictive scoring, and intent‑based automation. Own technical integration of marketing systems, proactively resolving data breaks and logic conflicts. Build and connect an ecosystem that personalizes customer journeys across the funnel using behavioral, product, and intent signals. Translate performance data and business requirements into architectural and process improvements to shorten planning cycles and improve ROI. Partner with Lifecycle, Marketing Analytics, Sales Ops, and other technical teams to align architecture with business needs. Conduct solution architecture reviews and advise on technical design decisions. Build and own a centralized marketing hub covering budget allocation, campaign execution, and feedback loops. Requirements 10+ years of experience in MarTech with enterprise‑scale system architecture ownership. Hands‑on experience designing AI‑powered marketing capabilities. Deep experience architecting HubSpot, Salesforce, and in‑house systems at scale. Strong understanding of marketing budgeting, planning cycles, and ROI measurement. Experience building scalable integrations using APIs and middleware across systems such as HubSpot, Salesforce, NetSuite, and Coupa. Eligibility
Skills for this role
Required skills
Also mentioned in the listing
| Role | Sr. Lead Martech & AI Solutions Architect |
|---|---|
| Company | Klaviyo |
| Location | San Francisco, CA |
| Compensation | Not disclosed |
| Posted | 2026-09-23 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4About Klaviyo
Klaviyo, Inc. is an AI-first B2C CRM platform founded in 2012 and headquartered in Boston. The company provides a unified solution that integrates marketing automation, customer service, analytics, and a data platform to help businesses manage customer relationships. By centralizing behavioral, transactional, and engagement data, Klaviyo enables brands to deliver personalized, omnichannel campaigns across email, SMS, WhatsApp, and mobile push notifications. The platform utilizes AI agents to automate marketing tasks, resolve customer service inquiries, and optimize campaign performance. Klaviyo currently serves over 205,000 brands across more than 100 countries, processing billions of events and managing billions of customer profiles daily to support business growth.
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