SmartRecruiters ·
full-timeDiretor, Estratégia e Operações — Employee Experience Group
Servicenow · Mountain View, us
ServiceNow é uma plataforma baseada em nuvem que ajuda organizações a automatizar fluxos de trabalho e gerenciar serviços em IT, HR, atendimento ao cliente e outras funções de negócios. O Diretor, Estratégia e Operações do Employee Experience Group será responsável por definir e executar a estratégia que melhora a forma como os funcionários interagem com serviços e ferramentas internos. O trabalho diário provavelmente inclui definir objetivos para iniciativas focadas no funcionário, projetar modelos operacionais, estabelecer métricas e cadências de relatórios, coordenar com equipes de HR, IT e de produto para alinhar melhorias de processos, e supervisionar orçamentos e alocação de recursos. O cargo também envolve conduzir esforços de gestão de mudança, analisar dados para identificar pontos críticos e garantir que as práticas operacionais suportem uma experiência do funcionário fluida e envolvente. Candidatos ideais possuem experiência sênior em estratégia, operações ou transformação de HR, fortes habilidades analíticas e de gestão de stakeholders, e histórico em projetar ou entregar soluções centradas no funcionário em grandes empresas orientadas por tecnologia.
Education
- Level: Bachelor's degree
| Role | Director, Strategy & Operations—employee Experience Group |
|---|---|
| Company | Servicenow |
| Location | Mountain View, us |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-17 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Diretor, Estratégia e Operações — Employee Experience Group at Servicenow: frequently asked questions
- Who can apply for the Diretor, Estratégia e Operações — Employee Experience Group role at Servicenow?
- The listing asks for Bachelor's degree; freshers are welcome.
- What is the salary for this role?
- Servicenow has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Diretor, Estratégia e Operações — Employee Experience Group position remote, hybrid or onsite?
- The listing gives Mountain View, us as the location and does not state a work mode.
- What is the application deadline?
- Servicenow has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Diretor, Estratégia e Operações — Employee Experience Group role?
- Use the Apply button on this page. It opens the original listing on jobs.smartrecruiters.com, where you submit your application with the company.
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