What is the salary for this role?

Servicenow has not stated compensation in the listing. Check the original posting or ask during the application process.

Is the Customer Success Executive - Financial Services position remote, hybrid or onsite?

The listing marks this role as onsite, with Vienna, us as the location.

What is the application deadline?

Servicenow has not listed a fixed deadline, so apply early in case the opening is filled.

How do I apply for the Customer Success Executive - Financial Services role?

Use the Apply button on this page. It opens the original listing on jobs.smartrecruiters.com, where you submit your application with the company.

SmartRecruiters · Posted 30 Sept 2026

full-time

Top Company

Customer Success Executive - Financial Services

Servicenow · Vienna, us

ServiceNow provides cloud‑based workflow automation and enterprise service management solutions that help organizations streamline IT, HR, customer service and other business processes. In the Customer Success Executive – Financial Services role, the primary focus is on building and maintaining relationships with clients in the banking, insurance and fintech sectors who use ServiceNow platforms. Day‑to‑day activities include onboarding new financial‑services customers, conducting regular health checks, tracking product adoption and usage metrics, coordinating training sessions, and acting as the main point of contact for issue resolution and escalation. The executive works closely with internal sales, product and support teams to identify expansion opportunities, gather feedback for product improvements, and ensure clients achieve their desired business outcomes. Success in this position requires strong communication and interpersonal skills, experience in customer success or account management, familiarity with financial‑services industry challenges, and the ability to translate technical capabilities into clear business value for stakeholders.

customer successfinancial servicesaccount managementservicenow platformclient onboardingproduct adoptionrelationship managementissue resolution

Education

Level: Bachelor's degree

Customer SuccessOnsite

Role	Customer Success Executive - Financial Services
Company	Servicenow
Location	Vienna, us
Type	full-time
Compensation	Not disclosed
Posted	2026-09-30
Deadline	Rolling

Typical process for this type of role

A general guide — the exact steps for this specific listing may vary; check the original posting for details.

1ApplicationSubmit your resume through the apply link.
2ScreeningRecruiter reviews your background against the role.
3AssessmentA technical test, assignment, or coding round, depending on the role.
4Interview(s)One or more rounds with the hiring team.
5OfferOffer letter with compensation and start date.

Before you apply

0/4

Updated resume saved as a PDF
Read the full job description and eligibility criteria
Portfolio, GitHub, or work samples relevant to the role
Notice period and expected compensation, in case it comes up