SmartRecruiters ·
full-timeCustomer Success Executive
Servicenow · Addison, us
ServiceNow is a company in the enterprise cloud computing and digital workflow space. As a Customer Success Executive, the role involves acting as a primary point of contact for clients, ensuring they derive maximum value from the company's platform solutions. Day-to-day responsibilities typically include managing client relationships, monitoring platform adoption, identifying opportunities for expansion, and facilitating communication between the client and technical support teams to resolve issues. The role requires a candidate who is adept at managing complex stakeholder relationships and possesses a strong understanding of software-as-a-service (SaaS) business models. Successful applicants should be comfortable navigating enterprise-level accounts, translating technical platform capabilities into business outcomes, and maintaining high levels of client satisfaction. This position is well-suited for professionals with a background in account management or customer success who can effectively balance proactive engagement with reactive problem-solving in a fast-paced technology environment.
Education
- Level: Bachelor's degree
About the Role Customer Success Executive at Servicenow in Addison, US.
| Role | Customer Success Executive |
|---|---|
| Company | Servicenow |
| Location | Addison, us |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-01 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Customer Success Executive at Servicenow: frequently asked questions
- Who can apply for the Customer Success Executive role at Servicenow?
- The listing asks for Bachelor's degree; freshers are welcome.
- What is the salary for this role?
- Servicenow has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Customer Success Executive position remote, hybrid or onsite?
- The listing marks this role as onsite, with Addison, us as the location.
- What is the application deadline?
- Servicenow has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Customer Success Executive role?
- Use the Apply button on this page. It opens the original listing on jobs.smartrecruiters.com, where you submit your application with the company.
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