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Customer Success Executive

Servicenow · Addison, us

ServiceNow is a company in the enterprise cloud computing and digital workflow space. As a Customer Success Executive, the role involves acting as a primary point of contact for clients, ensuring they derive maximum value from the company's platform solutions. Day-to-day responsibilities typically include managing client relationships, monitoring platform adoption, identifying opportunities for expansion, and facilitating communication between the client and technical support teams to resolve issues. The role requires a candidate who is adept at managing complex stakeholder relationships and possesses a strong understanding of software-as-a-service (SaaS) business models. Successful applicants should be comfortable navigating enterprise-level accounts, translating technical platform capabilities into business outcomes, and maintaining high levels of client satisfaction. This position is well-suited for professionals with a background in account management or customer success who can effectively balance proactive engagement with reactive problem-solving in a fast-paced technology environment.

customer successsaasaccount managemententerprise softwareclient relationsdigital workflowcustomer retention

Education

  • Level: Bachelor's degree
Customer SuccessOnsite

About the Role Customer Success Executive at Servicenow in Addison, US.

RoleCustomer Success Executive
CompanyServicenow
LocationAddison, us
Typefull-time
CompensationNot disclosed
Posted2026-10-01
DeadlineRolling

Typical process for this type of role

A general guide — the exact steps for this specific listing may vary; check the original posting for details.

  1. 1ApplicationSubmit your resume through the apply link.
  2. 2ScreeningRecruiter reviews your background against the role.
  3. 3AssessmentA technical test, assignment, or coding round, depending on the role.
  4. 4Interview(s)One or more rounds with the hiring team.
  5. 5OfferOffer letter with compensation and start date.

Before you apply

0/4

Customer Success Executive at Servicenow: frequently asked questions

Who can apply for the Customer Success Executive role at Servicenow?
The listing asks for Bachelor's degree; freshers are welcome.
What is the salary for this role?
Servicenow has not stated compensation in the listing. Check the original posting or ask during the application process.
Is the Customer Success Executive position remote, hybrid or onsite?
The listing marks this role as onsite, with Addison, us as the location.
What is the application deadline?
Servicenow has not listed a fixed deadline, so apply early in case the opening is filled.
How do I apply for the Customer Success Executive role?
Use the Apply button on this page. It opens the original listing on jobs.smartrecruiters.com, where you submit your application with the company.

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