SmartRecruiters ·
full-timeDirector Sales Operations Management - Deal Desk (security)
Servicenow · London, gb
ServiceNow is a global enterprise‑cloud software company that provides a platform for digital workflow automation across IT, employee, and customer experiences. The Director of Sales Operations Management – Deal Desk (Security) in London will lead the end‑to‑end deal‑desk function for the security portfolio, overseeing pricing, discounting, contract review and compliance while partnering with sales, finance, legal and product teams. Day‑to‑day responsibilities include designing and enforcing deal‑desk processes, managing a team of analysts, ensuring accurate forecasting and pipeline hygiene, resolving complex deal exceptions, and providing strategic insights to senior leadership. The role also requires close monitoring of security‑specific pricing models, competitive positioning and risk mitigation. Ideal candidates are senior sales‑operations professionals with several years of experience in enterprise software or technology sales, strong analytical and negotiation skills, and a proven ability to lead cross‑functional initiatives. Experience with security solutions, contract governance and large‑scale deal structuring is highly relevant.
Education
- Level: Bachelor's degree
| Role | Director Sales Operations Management - Deal Desk (security) |
|---|---|
| Company | Servicenow |
| Location | London, gb |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-16 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Director Sales Operations Management - Deal Desk (security) at Servicenow: frequently asked questions
- Who can apply for the Director Sales Operations Management - Deal Desk (security) role at Servicenow?
- The listing asks for Bachelor's degree; freshers are welcome.
- What is the salary for this role?
- Servicenow has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Director Sales Operations Management - Deal Desk (security) position remote, hybrid or onsite?
- The listing marks this role as remote, with London, gb as the location.
- What is the application deadline?
- Servicenow has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Director Sales Operations Management - Deal Desk (security) role?
- Use the Apply button on this page. It opens the original listing on jobs.smartrecruiters.com, where you submit your application with the company.
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