Greenhouse ·
contractGTM Readiness Manager
Dropbox · Remote - US: Select locations
Education
- Level: Bachelor's degree
Key Skills
Experience required
8-8 years experienceAbout the Role As a GTM Readiness Manager within the GTM organization, you will help turn product and business changes into executable go-to-market motions. You will work across Product, Sales, Marketing, Customer Experience, Customer Success, Finance, Legal, Enablement, and Technology to ensure the business is operationally ready to bring new products, packaging, and other commercial changes to market. Responsibilities Own GTM readiness for product and commercial changes, including new product launches, pricing and packaging changes, new SKUs, migrations, deprecations, and changes to routes to market. Translate product decisions into commercial and operational requirements across areas such as product catalog, pricing and approvals, contracting, Salesforce/CPQ, billing and ordering, provisioning and entitlements, compensation, reporting, and customer lifecycle. Partner with Product teams early in the development lifecycle to understand upcoming changes, identify impacted GTM motions, and establish the decisions, owners, dependencies, and lead times required for readiness. Orchestrate cross-functional readiness across Product, Sales, Marketing, Customer Experience, Customer Success, Finance, Legal, Enablement, GTM Technology, and other impacted teams, while maintaining clear accountability with the teams that own individual decisions and deliverables. Drive end-to-end operational validation, defining critical business scenarios and ensuring appropriate owners validate the complete customer and seller experience across quoting, ordering, provisioning, billing, reporting, renewal, support, and other applicable workflows. Identify and manage readiness risks, surfacing unresolved decisions, dependencies, and operational gaps early and driving them toward resolution or explicit risk acceptance before launch. Improve the GTM Readiness operating model by creating reusable processes, launch patterns, requirements frameworks, and automation that reduce manual coordination and make future launches faster and more predictable. Requirements At least 8 years of overall professional experience. 5+ years of experience in Product Operations, Revenue Operations, Sales Operations, Commercial Operations, Business Systems, or another role supporting complex cross-functional GTM initiatives. Demonstrated experience supporting product launches, pricing/packaging changes, commercial model changes, or other initiatives requiring coordination between Product and GTM teams. Working knowledge of core SaaS commercial processes, including multiple areas such as opportunity-to-order, quoting/CPQ, pricing, contracting, billing, provisioning, renewals, compensation, or customer lifecycle management. Demonstrated ability to translate ambiguous product or business needs into clear operational requirements, dependencies, decisions, and execution plans. Experience independently coordinating complex initiatives across Product, Technology, Finance, Legal, Sales, and other business functions without direct authority over participating teams. Strong systems thinking.
GTM Readiness Manager: role and responsibilities
- Own GTM readiness for product and commercial changes such as new product launches, pricing and packaging updates, new SKUs, migrations, deprecations, and route-to-market adjustments.
- Partner with Product teams early in development to understand upcoming changes, identify impacted GTM motions, and establish decisions, owners, dependencies, and lead times needed for readiness.
- Identify and manage readiness risks by surfacing unresolved decisions, dependencies, and operational gaps early and driving them toward resolution or explicit risk acceptance before launch.
- Improve the GTM Readiness operating model by creating reusable processes, launch patterns, requirements frameworks, and automation that reduce manual coordination and make future launches faster and more predictable.
Skills for this role
| Role | GTM Readiness Manager |
|---|---|
| Company | Dropbox |
| Location | Remote - US: Select locations |
| Compensation | Not disclosed |
| Posted | 2026-09-18 |
| Deadline | Rolling |
How to prepare for the GTM Readiness Manager role
- Highlight specific examples of managing GTM readiness for product launches, pricing changes, or SKU migrations.
- Detail experience with cross-functional coordination involving Product, Sales, Marketing, Finance, Legal, and Technology teams.
- Showcase hands-on experience with CPQ, billing, provisioning, compensation, and customer lifecycle systems.
- Emphasize systems thinking by describing how you mapped end-to-end processes and identified dependencies.
- Provide metrics that demonstrate reduced launch cycle time or improved launch predictability through process improvements.
Common mistakes to avoid
- Focusing only on technical skills without showing cross-functional collaboration; fix: include concrete examples of influencing stakeholders across Product, Sales, Marketing, Finance, and Legal.
- Using a generic resume that lacks specific GTM launch examples; fix: add bullet points that describe your role in product launches, pricing changes, or SKU migrations with clear outcomes.
- Omitting experience with core SaaS commercial systems such as CPQ, billing, or provisioning; fix: list the tools you have worked with and the tasks you performed in each.
- Overlooking the need to demonstrate systems thinking; fix: describe a situation where you mapped dependencies across quoting, ordering, billing, and renewal to resolve a readiness risk.
- Failing to show how you operate without direct authority; fix: highlight instances where you drove alignment and decision-making through influence and clear accountability structures.
Resume keywords for this listing
Terms the listing itself uses. Include the ones you can back with a project or experience.
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
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