Greenhouse ·
full-timeSenior Benefits Account Manager
Mercury · San Francisco, CA, New York, NY, Portland, OR, or Remote within United States
Benefits are the promise underneath the paycheck. It doesn't make headlines, but it's what people think about when life actually happens — when a baby arrives, when a diagnosis comes, when someone finally retires. Great benefits are nearly invisible: plans chosen without confusion, forms filed without friction, questions answered by someone who actually knows the answer. At Mercury, we believe that experience should feel less like navigating bureaucracy and more like talking to a brilliant friend who understands your needs. Our customers put it better than we can: "I'm so happy I never have to touch HR software again." And: "10x better than our former stack." That's not just great software. That's great service, woven into the product itself. We have a generational opportunity to reinvent how companies are operated. Central (a recent Mercury acquisition) handles payroll, benefits, HR, compliance, government filings, and more — so founders can focus on the things that actually matter: curing brain cancer, making institutions more efficient, reducing our carbon footprint. As a Benefits Broker at Central, you'll be the human layer behind an extraordinary product — and a licensed broker who can actually close the deal. The software is powerful. You make it feel like magic. Here are some things you’ll do on the job: Guide customers through designing their benefits packages — helping them pick the right plans for their teams and their stage Own the end-to-end enrollment process: filling out and submitting insurance forms accurately and on time Keep our systems current with the right health insurance information so nothing downstream breaks Communicate proactively with customers to resolve issues before they become problems Build and refine the internal processes that ensure no enrollment ever gets missed Solve hard, ambiguous benefits problems — the ones that fall between carriers, platforms, and regulations Manage the client lifecycle at renewal, helping them choose options and running open enrollment at renewal You should have: An active Life & Health broker license. This is required to be considered for this role Experience selling or administering small group benefits across multiple states, with a focus on SMBs and startups Exceptional detail orientation to help you build resilient systems and processes Deep customer empathy to default to what's actually best for the customer, not what's easiest for you Clear, direct communication and explain a complex benefits decision to a first-time founder in plain English Be in the top 5% of your peers, and the people who've worked with you would agree Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. #LI-AR2 Total Rewards The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following : US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $121,700 — $152,100 USD US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $109,500 — $136,900 USD
| Role | Senior Benefits Account Manager |
|---|---|
| Company | Mercury |
| Location | San Francisco, CA, New York, NY, Portland, OR, or Remote within United States |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-14 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Senior Benefits Account Manager at Mercury: frequently asked questions
- What is the salary for this role?
- Mercury has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Senior Benefits Account Manager position remote, hybrid or onsite?
- The listing marks this role as remote, with San Francisco, CA, New York, NY, Portland, OR, or Remote within United States as the location.
- What is the application deadline?
- Mercury has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Senior Benefits Account Manager role?
- Use the Apply button on this page. It opens the original listing on job-boards.greenhouse.io, where you submit your application with the company.
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